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Sales Development Representative

Role overview

Qualifications

  • Previous experience in hotel sales, group travel, tour operating, or DMCs is a strong advantage
  • Excellent communication and negotiation skills
  • Structured, proactive, and target-oriented working style
  • Fluent in English and German

Responsibilities

  • Actively acquire and develop international group business, with a potential focus on Asian markets (China, South Korea, Japan, Southeast Asia)
  • Build, maintain, and expand relationships with DMCs, tour operators, and travel agencies
  • Prepare, present, and negotiate group offers, rates, contracts, and allotments
  • Maintain regular contact with existing partners and reactivate dormant or previous clients

About the company

Silver Bell Group logo

Silver Bell Group

Outsourcing & Offshoring

Silver Bell Group is providing professional BPO services to clients worldwide. Their peace of mind is our business! We bring outsourcing to a whole new level by creating a special team exclusively dedicated to each of our clients. This enables them not to bother with all the business procedures and protocols of managing the workforce and allows them to focus on their core business. With our help entrepreneurs save not only time but also on average 62% of all costs in comparison to having in-house teams. We constantly search, train, and manage the best talents, to match them with reputable entrepreneurs who shape the future of business. We believe the best talents from South and East Europe, when put in a strong positive environment with top-notch management, can help innovative start-ups worldwide achieve greatness beyond measure! We prove that every day since 2014!

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size201 - 500

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Job description

This is a remote position.

Due to business expansion, for our client in the hospitality industry, we are looking for a proactive and detail-oriented professional for the position of Sales Development Representative, with strong experience in international group sales and excellent communication skills.

Key Responsibilities:

  • Actively acquire and develop international group business, with a potential focus on Asian markets (China, South Korea, Japan, Southeast Asia)
  • Build, maintain, and expand relationships with DMCs, tour operators, and travel agencies
  • Prepare, present, and negotiate group offers, rates, contracts, and allotments
  • Maintain regular contact with existing partners and reactivate dormant or previous clients
  • Represent the company at B2B trade fairs, workshops, and online sales events
  • Conduct market research and identify new business opportunities and trends
  • Coordinate closely with internal departments (Front Office, Housekeeping, F&B) to ensure smooth execution of group bookings
  • Prepare weekly sales updates, forecasts, and performance reports for management

Requirements:

  • Previous experience in hotel sales, group travel, tour operating, or DMCs is a strong advantage
  • Excellent communication and negotiation skills
  • Structured, proactive, and target-oriented working style
  • Strong service mindset and genuine interest in international markets
  • Fluent in English and German
  • Good command of MS Office; experience with Siteminder or Apaleo is an advantage

What We Offer:

  • Competitive salary with a clearly defined bonus structure
  • Flexible work model – work from modern offices located in the center of Belgrade or remotely
  • Defined individual career path with opportunities for professional growth
  • Maximize your earnings with our referral program
  • Good work-life balance


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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