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Customer Service Representative Dutch Speaker (Remote, Greece)

Role overview

Qualifications

  • Native or fluent Dutch
  • Good English skills for internal communication
  • Excellent communication, problem-solving, and interpersonal skills
  • Customer-focused, patient, and solution-oriented

Responsibilities

  • Provide high-quality support to Dutch-speaking customers via phone, email, and chat.
  • Assist customers with questions related to products, services, accounts, and troubleshooting.
  • Resolve issues efficiently and professionally while maintaining a positive customer experience.
  • Document interactions and ensure accurate record-keeping.

Key facts

Other skills

  • Customer Service
  • Computer Literacy
  • Record Keeping
  • Troubleshooting (Problem Solving)
  • Customer Service
  • Communication
  • Teamwork
  • Patience
  • Social Skills
  • Problem Solving

About the company

Nordic Recruiters AB logo

Nordic Recruiters AB

Staffing & Recruiting

Company details

IndustryStaffing & Recruiting

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Job description

Are you a Dutch-speaking professional with a passion for helping people and delivering exceptional service? Do you want to advance your career while enjoying the sun, culture, and lifestyle of Greece? This role offers an exciting opportunity to grow professionally in a vibrant Mediterranean environment.

About the Role
As a Customer Service Representative, you will be the first point of contact for Dutch-speaking customers, providing guidance, resolving issues, and ensuring an excellent customer experience. Youll play a vital role in building strong client relationships and supporting the companys reputation for quality service.

Key Responsibilities

  • Provide high-quality support to Dutch-speaking customers via phone, email, and chat.
  • Assist customers with questions related to products, services, accounts, and troubleshooting.
  • Resolve issues efficiently and professionally while maintaining a positive customer experience.
  • Document interactions and ensure accurate record-keeping.
  • Collaborate with internal teams to ensure smooth resolution of cases.
  • Stay up-to-date on products, services, and policies to provide informed guidance.

Requirements

  • Native or fluent Dutch.
  • Good English skills for internal communication.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Customer-focused, patient, and solution-oriented.
  • Previous customer service experience is an advantage, but full training will be provided.
  • Comfortable working with computers and digital systems.

Whats Offered

  • Competitive salary and performance-based incentives.
  • Full training and ongoing professional development.
  • Opportunities for career growth within a supportive international organization.
  • Relocation support for candidates moving to Greece.
  • Work in a multicultural and collaborative environment.

Why Greece?
Greece offers an exceptional combination of professional opportunity and lifestyle. Enjoy sunny weather, beautiful beaches, rich history, vibrant cities, and a welcoming international community. Whether exploring historic sites, relaxing by the coast, or enjoying the local cuisine, Greece provides the perfect balance between career growth and quality of life.

This is your chance to deliver excellent customer service while experiencing life in one of Europes most desirable Mediterranean destinations.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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