Key Account Manager Structural Solutions

About this Position

What you´ll do

• Executes sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers.
• Develops and executes action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership.
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account.
• Builds and maintains strong relationships with customers, develops customer centric initiatives & implements their feedback
• Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning
• Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints Executes pricing and promotional actions
• Executes KAM strategy (listing, promotions)
• Manages and/ or steers distributor salesforce / 3rd Party Representation
• Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons
• Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
• Coordinates education implementation and sales impact with technical advisors
• Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt Steers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance