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Lead Generation Specialist - Appointment Setter (Remote)

LegalMatch

Role overview

Qualifications

  • At least 1 year of successful experience as a Lead Generation Specialist, Appointment Setter, or similar role
  • Excellent listening and verbal communication skills
  • Basic technical skills, including computer navigation and software use
  • Strong internet connection

Responsibilities

  • Making outbound calls to potential customers
  • Scheduling consultations between contacts and the Sales Team
  • Accurately inputting information into the system
  • Representing the company in the best way possible when conversing with contacts

Key facts

Hard skills

Other skills

  • Communication
  • Active Listening
  • Non-Verbal Communication
  • Timelines
  • Professionalism

About the company

LegalMatch logo

LegalMatch

  • Legal Services
  • SME
  • 51–200
LegalMatch was established in 1999 as a free, Web-based exchange to help individuals and small businesses make educated decisions when choosing a lawyer. Today, LegalMatch is the industry leader in legal marketing through our attorney/client matching services and is the best way to find the right lawyer. We are the premier marketing partner providing Legal Marketing Services for the solo and small firm attorney. Powered by leaders in engineering, law, membership services, marketing and administration, LegalMatch operates in all 50 states, and has developed a comprehensive team of legal marketing specialists that serve both consumers and the legal profession. The company is based in San Francisco, CA with offices in Austin, TX, Las Vegas, NV, and Reno, NV. "LegalMatch helps clients find the right attorney and attorneys effectively market their practice."​
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Job description

As a Lead Generation Specialist, you'll help us grow by reaching potential customers, generating interest, and scheduling appointments for our sales team.
Your responsibilities include:
  • Making outbound calls to potential customers
  • Scheduling consultations between contacts/prospective customers and members of our Sales Team
  • Accurately inputting information into our system
  • Representing the company in the best way possible when conversing with contacts
  • Ensuring all calls meet the standards and requirements of the company
  • Delivering reports accurately and on a timely basis
  • Participating in process-improvement initiatives


Requirements
  • At least 1 year of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role;
  • Excellent listening and verbal communication skills
  • Basic technical skills, including the ability to navigate a computer, use common software applications, and perform simple troubleshooting (e.g., checking internet connectivity, audio settings, or browser functions)
  • Strong internet connection
  • Designated professional and quiet workspace
  • Amenable to working on a graveyard shift

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