Group Pension Employee (Fixed- term)

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top Employer for 8 consecutive years.

What you will do:

As a Group Pension Employee, you will be responsible for managing a portfolio of Group Pension policies, ensuring accurate policy administration, financial transactions, and high-quality client service. The role combines operational excellence, data accuracy, and direct client support, contributing to the smooth execution of pension-related processes.

Your day-to-day:

• Update Company’s informational system with the respective changes of Employees clients & Policy endorsements
• Billing Calculation
• Benefit calculation and payment process
• Management (buy & sell orders) for clients investment selection
• Members account transfer process
• Fund statement/individual statement issuance
• Customer reconciliation process
• Monthly EOM Reporting
• Customers digital platform support

Qualifications:

• Bachelor’s degree in any field of Management, Insurance or Economics
• Excellent knowledge of Greek and English language, verbal and written
• Very good command of MS Office especially in excel
• Ability to work in a structured and detail-oriented environment
• Familiarity with pension products or policy administration systems is a plus

Personal Profile:

• Excellent written communication skills
• Very good oral communication skills
• Insurance, business and process knowledge
• Ability to communicate effectively directly with customers
• Ability to work under pressure
• Ability to resolve conflicts and handle arguments
• Ability to adapt to change
• Customer centricity
• Attention to detail and Quality-result driven
• Positive attitude & team spirit
• Ability to propose alternatives

What we offer:

• Competitive monthly gross salary ranging from €1,500 to €2,300 depending on qualifications and experience.
• Extensive training opportunities - on-demand and on-site options
• Partnership with multiple educational institutions across Greece for advanced education, with tuition support
• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
• Well-being and work-life balance
• One-time budget for home-office equipment to make your work-from-home comfortable
• Recognition and rewards for excellence
• Monthly meal allowance
• Recently renovated offices, central location, with easy access

Ready to join us?

If you are detail-oriented, customer-focused, and interested in developing your career in pension operations and insurance services, we would love to hear from you!