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Senior VMware Operations Specialist

Navitas Partners, LLC

Role overview

Qualifications

  • 5+ years of hands-on experience supporting enterprise VMware environments in a production operations role
  • Strong experience with VMware vSphere, vCenter Server, ESXi, clusters, HA, DRS, vMotion, virtual networking, and virtual storage
  • Demonstrated ability to troubleshoot complex infrastructure incidents across compute, storage, networking, operating systems, and applications
  • Experience with change management, incident management, problem management, and service-level commitments

Responsibilities

  • Administer and support VMware environments, including vCenter Server, ESXi hosts, clusters, datastores, virtual machines, templates, resource pools, and distributed switching
  • Provide senior-level troubleshooting for incidents involving availability, performance, capacity, connectivity, host failures, VM issues, and virtualization-related service degradation
  • Perform root-cause analysis and contribute to problem-management activities, corrective actions, and prevention plans
  • Plan and execute approved changes, including host maintenance, patching, upgrades, configuration updates, workload migrations, and cluster balancing

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Mentorship
  • Problem Solving

About the company

Navitas Partners, LLC logo

Navitas Partners, LLC

IT Services & IT Consulting

Navitas Partners LLC is a diversity led business, headquartered in NJ, as a dynamic IT professional services and workforce solutions company. We believe creating the best solutions in human resource services means always going above and beyond - and people are our most important asset. Our “DNA” invokes core values of knowing, trusting and serving our relationships. The better we know our clients and candidates, the better our relationship, and the better we match the needs and exceed expectations. We want our client’s experience with us to reflect a transparent, professional and driven relationship. At Navitas Partners we strive for Excellence in People, and grow with you to become a true extension of your HR specific business requirements, while remaining sensitive to your price & business needs. Certified Diversity Employer: SBE • WOSB • WBE • MBE • NMSDC NAICS: 541511, 541512, 541513, 541519, 54164, 518210, 811212, 561320 https://form.jotform.com/223145471243247

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Position: Senior VMware Operations Specialist
Duration: 6 months with possibility of extension
PR #: PR-3075592/RR- RR-1561684
Work Arrangement/ Location: Vienna, VA. The resource will need to be in the DC metro area and will need to go onsite until they have their electronic credentials.
Key Skills and Knowledge:
  • VMware environments
  • vCenter Server
  • ESXi hosts
  • Clusters
  • Datastores
  • Virtual machines
  • Templates
  • Resource pools
  • Distributed switching
Job Summary: The Senior VMware Day 2 Operations Specialist is responsible for the ongoing administration, stability, performance, security, and continuous improvement of VMware virtualized environments after implementation and handover to operations. This role serves as a senior technical escalation point for operational incidents, service requests, changes, and problem management across VMware vSphere and related infrastructure platforms.
The specialist works closely with infrastructure, storage, networking, security, backup, service desk, and application teams to maintain reliable services, resolve complex issues, and improve operational maturity.
Key Responsibilities
  • Administer and support VMware environments, including vCenter Server, ESXi hosts, clusters, datastores, virtual machines, templates, resource pools, and distributed switching.
  • Provide senior-level troubleshooting for incidents involving availability, performance, capacity, connectivity, host failures, VM issues, and virtualization-related service degradation.
  • Perform root-cause analysis and contribute to problem-management activities, corrective actions, and prevention plans.
  • Plan and execute approved changes, including host maintenance, patching, upgrades, configuration updates, workload migrations, and cluster balancing.
  • Monitor platform health, capacity, performance, alarms, and operational trends; identify risks before they affect business services.
  • Support high-availability, distributed-resource-scheduling, vMotion, storage virtualization, and disaster-recovery capabilities as applicable to the environment.
  • Coordinate with storage and network teams to investigate latency, multipathing, VLAN, routing, MTU, and connectivity issues affecting VMware workloads.
  • Maintain operational documentation, support procedures, architecture records, configuration baselines, and knowledge articles.
  • Validate backup, restore, replication, and recovery processes in partnership with data-protection and disaster-recovery teams.
  • Support vulnerability remediation, security hardening, access reviews, compliance evidence, and audit activities for the virtualization platform.
  • Participate in on-call rotations, major-incident response, service reviews, and post-incident retrospectives.
  • Mentor junior administrators and promote consistent use of operational standards, automation, and IT service-management practices.
Required Qualifications
  • 5+ years of hands-on experience supporting enterprise VMware environments in a production operations role.
  • Strong experience with VMware vSphere, vCenter Server, ESXi, clusters, HA, DRS, vMotion, virtual networking, and virtual storage.
  • Demonstrated ability to troubleshoot complex infrastructure incidents across compute, storage, networking, operating systems, and applications.
  • Experience with change management, incident management, problem management, and service-level commitments.
  • Working knowledge of scripting or automation, such as PowerCLI, PowerShell, Python, or REST APIs.
  • Experience supporting patching, lifecycle management, monitoring, backup, disaster recovery, and security remediation.
  • Strong written and verbal communication skills, with the ability to explain technical issues to both technical and nontechnical stakeholders.
Preferred Qualifications
  • VMware Certified Professional or higher, such as VCP-DCV or VCAP-DCV.
  • Experience with VMware Aria, vSAN, NSX, Site Recovery Manager, HCX, or VMware Cloud environments.
  • Familiarity with enterprise storage platforms, SAN/NAS technologies, IP networking, Linux, and Windows Server.
  • Experience with observability, configuration-management, infrastructure-as-code, or automation platforms.
  • ITIL certification or equivalent experience with structured IT service management.
  • Experience operating in regulated, highly available, or global enterprise environments.
Success Measures
  • High availability and stable performance of the VMware platform.
  • Timely resolution of incidents and reduction of repeat incidents.
  • Safe, well-documented, and successful change execution.
  • Accurate capacity planning and proactive risk management.
  • Improved recovery readiness, security posture, automation, and operational documentation.
  • Consistent customer and stakeholder satisfaction with virtualization services.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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