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Telecommunications Operations Specialist

Role overview

Qualifications

  • At least three (3) years of experience in the supervision of telecommunications operations and personnel
  • Demonstrated use and understanding of telecommunications systems
  • Experience with applications systems supporting telecommunications business functions
  • Knowledge of 9-1-1 systems

Responsibilities

  • Analyze information requirements of public safety communications centers
  • Evaluate problems in work flow, organization, and planning
  • Develop recommendations for operational improvements

Key facts

Hard skills

Other skills

  • Supervision
  • Problem Solving
  • Planning

About the company

Quantum Strides LLC logo

Quantum Strides LLC

  • IT Services & Consulting
  • SME
  • 51–200
Quantum Strides is an IBM Sustainability Software Business Partner specializing in solutions for Real Estate & Asset management, Capital Projects, Space & Move management, Operations & Maintenance and Sustainability. We are innovators and problem-solvers at heart. Using technology to tackle complex challenges and to deliver efficiencies for our customers is the bedrock of our culture and what we do best.Headquartered in the Washington DC metro area and consisting of a highly skilled workforce in the United States, we are a reliable partner for several Fortune 500 customers and Government entities. Additionally, our state-of-the-art development and test teams in India and talent pool in Canada, places us in a unique position to serve our clients across diverse geographical regions.Quantum Strides is considered an IBM TRIRIGA expert and has nearly a decade of experience in implementing, upgrading, and supporting the IBM TRIRIGA Application & Platform. Furthermore, we provide a highly skilled Maximo workforce to support IBM Maximo implementations and upgrades. Additionally, as an IBM Envizi partner, we help organizations with scope 1, 2 and 3 ESG reporting. Quantum Strides is also a ServiceNow (SNOW) partner specializing in IT Service Management (ITSM), IT Asset Management (ITAM) and has expertise in integrating SNOW to IBM technologies to provide customers with the best of both worlds.

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Job description

Job Location: Fairfax, Virginia, United States (Onsite/Remote)

At least three (3) years of experience in the supervision of telecommunications operations and personnel and demonstrated use and understanding of telecommunications systems and other applications systems supporting telecommunications business functions to include 9-1-1. 

Sample Duties: 

  • Analyze information requirements of public safety communications centers, emergency operations centers, 9‐1‐1 public safety answering points, and/or call centers. 
  • Must be able to evaluate problems in work flow, organization, and planning and develop recommendations for operational improvements.

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