Business Operations Specialist

Genesis Consulting is seeking a motivated, ambitious,hardworking, and resourceful Business Operations Specialist to support Genesis operationsand office administration.  Our clientsare some of the world’s leading companies and the candidate will be a part ofchallenging projects to build and support technical solutions for theirneeds.  This position can be based in ourRichmond, VA or Washington, DC office.  

Duties andResponsibilities: 

The Business OperationsSpecialist will support a wide array of company initiatives, including digitaland social media marketing, recruiting and talent acquisition, SharePoint anddatabase administration, planning meetings, trade shows and training classes,and preparing reports. The Operations Specialist will develop and implement successfuldigital marketing and social media campaigns for Genesis to engage our communitythrough social media and the company website. This position reports directly tothe Manager of Business Operations. The ideal candidate will have a backgroundin and/or exposure to Communications, Journalism, Marketing, Advertising,Digital Marketing, or Public Relations. Other duties may include but are notlimited to the following: 

• Develop, implement, track, andoptimize Genesis’ digital marketing strategies across all digital channels toenhance brand awareness among prospective clients, employees, and consultants
  
• Produce and collect originalcontent for social media and website, and distribute it through all multimediachannels including but not limited to E-mail Blasts, Videos, Product Images, SocialMedia and company website
  

• Case studies
  
• Blog posts
  
• Press releases
  
• Training class marketing andupdates
  
• Maintain social media tracker
  

• Create a social media calendarintegrating outlets such as the company website, LinkedIn, Facebook, Twitter,and more
  
• Provide support for marketingevents, industry conferences, and exhibitions as required (managing companybooth/table, booking venues, booking travel, and ordering marketing materials)
  
• Assist with Recruiting and Zohoapplicant tracking system (ATS) administration
  

• Research and write jobdescriptions for approval by hiring managers and subject matter experts (SMEs)
  
• Post and republishing jobsbi-weekly
  
• Take meeting minutes and updatepriorities as needed
  
• Distribute internal Hot Jobs emails
  

• Manage company directory (Exceland Azure AD/365), personnel records, and perform monthly user audits
  
• Maintain company OrganizationalChart
  
• Maintain and oversee company ITinventory
  
• Manage on- and off-boardingprocesses, such as: equipment shipping and return, internalemployee training, creating and shipping business cards and employee welcomeboxes
  
• Coordinate company activitiessuch as quarterly meetings, management meetings, and off-site events such associal gatherings and happy hours
  
• Upload marketing material toonline libraries, internet groups, and social media sites
  
• Lead integrated digitalmarketing campaigns from concept to execution
  
• Support company marketinginitiatives by assembling proposals, videos, slide shows, demonstrations, andinteresting written copy for the website and other communicationoutlets/channels
  
• Produce marketing materials suchas brochures for company-hosted networking events, conferences, and e-mailcampaigns
  
• Perform peer-review of documentsas requested
  
• Support company administrativelyby answering and directing phone calls, ordering and organizing office andkitchen supplies
  
• Participatein project meetings and propose improvements if necessary
  
• Assistwith project correspondences by preparing and reviewing project proposals,memos, meeting minutes and emails
  
• Assist with quality relateddocumentation management including batch records, SOPs, and the overall QualityManagement System (QMS)
  
• Develop and maintain formalprocess documentation including procedures and process flow diagrams
  
• Support a wide range of companyinitiatives as assigned
  

Requirements

MinimumQualifications/Experience: 

• Strong time-management,prioritization and organization skills with the ability to manage multipledeadlines and project schedules
  
• Personable, presentable, andarticulate
  
• Eager to tackle any task with anoptimistic attitude
  
• Sound understanding of marketingprinciples
  
• Knowledge of web technologies,digital media solutions, media and marketing projects, and development ofprocesses
  
• Strong administrative andorganizational skills, exceptional attention to detail, and aptitude to carryout multiple tasks simultaneously
  
• Ability to meet deadlines, takedirection, and follow detailed instructions in a fast-paced and competitiveenvironment
  
• Working knowledge/experiencewith Microsoft Office Suite, spreadsheets, databases, word processing, andgraphic presentation software (Word, Excel, PowerPoint, Outlook, AdobePhotoshop etc.)
  
• Capable of learning quickly
  
• Exceptionalinterpersonal/communication skills, and ability to communicate effectively
  
• Professional, friendly, andconfident phone demeanor
  
• Must be self-motivated and ableto work with minimal supervision
  
• Ability to translate complextechnical solutions, strategies, and themes into easily understandable,readable and compelling copy
  
• Skilled in document management
  
• Analytical and problem-solvingskills
  
• Excellent customer serviceskills
  
• Superb written and verbal communicationskills
  
• Exceptionalproficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, etc.)
  
• Experiencewith project management software preferred (Jira, Trello, Confluence, etc.)
  

Minimum Education: 

• Bachelor’s Degree – Preferred
  

Required Certifications: 

• None
  

Other: 

• Willing to work in an officeenvironment