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Jack Henry Digital Banking Product Analyst – Banno & OpenAnywhere

ICONMA

Role overview

Qualifications

  • 5+ years of relevant product analyst experience
  • Experience in data mapping across systems
  • Excellent written and verbal communication skills including technical writing skills
  • Proven experience in Jack Henry Core Banking platform

Responsibilities

  • Design and define training framework for digital channel operations teams
  • Define training documents for new digital channel operations team
  • Define a training matrix structure for L0-L3 tiered support across Jack Henry and 3rd party applications
  • Execute training for operations team members (L0-L3 levels)

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Teamwork
  • Communication

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Our Client, an IT Services and Consultant company, is looking for a Jack Henry Digital Banking Product Analyst – Banno & OpenAnywhere for their Remote location.
 
Requirements:

  • 5+ years of relevant product analyst experience (required)
  • Experience in data mapping across systems
  • Excellent written and verbal communication skills including technical writing skills
  • Strong analytical, problem-solving, and technical writing skills
  • Strong team player
  • Ability to work independently and as part of a team
  • Ability to complete tasks with high levels of precision
  • Proven experience in Jack Henry Core Banking platform (New Digital Core)
  • Proven experience in Jack Henry Banno (front end) & Open Anywhere (Onboarding application)
  • Design & define training framework for digital channel operations teams
  • Define training documents for new digital channel operations team
  • Define a training matrix structure for L0-L3 tiered support across Jack Henry & 3rd party applications and their scope of service
  • Execute training for operations team members (L0-L3 levels)
  • Guide users on self-service capabilities for L0 level support
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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