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Technical Support Specialist - Danish Speaker

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Ability to stay organised when handling several cases at once
  • Attention to detail and accurate record keeping

Responsibilities

  • Document each fault and its solution in the case system
  • Keep technical knowledge current with product updates
  • Explain technical steps in plain, friendly language
  • Walk customers through setup and configuration steps

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Communication
  • Organizational Skills
  • Detail Oriented
  • Patience

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Good Danish and a steady, friendly manner are the foundation of this role in Athens. Start date: 12 October 2026.

You will document each fault clearly so that colleagues can follow the history. Many cases involve devices, settings or software, so curiosity helps a great deal.

Your Responsibilities:

  • Document each fault and its solution in the case system
  • Keep technical knowledge current with product updates
  • Explain technical steps in plain, friendly language
  • Walk customers through setup and configuration steps

Requirements:

  • Fluent Danish
  • Good English for internal tools and written documentation
  • Ability to stay organised when handling several cases at once
  • Attention to detail and accurate record keeping
  • Patience and a helpful manner, even in difficult conversations
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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