Scheduling Coordinator (33063)

At ExamWorks, we pride ourselves on delivering exceptional service through teamwork, attention to detail, and a commitment to helping others. We're looking for a highly organized Scheduling Coordinator who thrives in a fast-paced environment and enjoys balancing multiple priorities while providing outstanding customer service.

If you're a natural problem-solver, enjoy coordinating moving pieces, and find satisfaction in creating a smooth experience for clients and customers alike, we'd love to connect with you.

This is a 100% remote, work from home position with a schedule of Monday through Friday, 8:00am-4:30pm or 8:30am-5:00pm CST.  

What You'll Do

As a Scheduling Coordinator, you'll play a key role in coordinating appointments between clients, physicians, and examinees. You'll ensure provider specialty and geographic requirements are met, secure appointment availability, and arrange any necessary ancillary services to support a seamless scheduling process. Your organizational skills, sense of urgency, and customer-focused approach will help ensure every appointment is handled accurately and efficiently.

Job Functions

• Schedule examinations through the system database.

• Schedule and confirm appointment dates and times with physicians’ offices.

• Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images.

• Confirm receipt of records for record review referrals.

• Prepare and send exam notification letters daily.

• Reach out to physician offices nationwide to identify and recruit providers interested in performing Independent Medical Evaluations (IMEs)

• Submit client invoice and/or issues to accounting if charges are incurred.

• Ensure prompt pre-payment for services issued when required.

• Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.

• Respond to requests for report status and/or information.

• Provide support to other offices as needed.

• Arrange lodging and or transportation for out-of-town examinees.

• Process mail, deliveries and shipments as needed.

• Participate in various educational and or training activities as required.

• Perform other duties as assigned.