Logo for MTAB Technology Center PVT LTD - MTC

Customer Development Executive Intern

Role overview

Qualifications

  • Pursuing or completed a Bachelor's or Master's degree in Business Administration, Commerce, Marketing, Management, or any relevant field.
  • Good communication and interpersonal skills.
  • Basic understanding of email campaigning, customer engagement, and follow-up processes.
  • Familiarity with MS Excel, Google Sheets, and CRM tools.

Responsibilities

  • Create, manage, and send email campaigns to prospective and existing customers.
  • Prepare and maintain customer contact lists for email campaigning activities.
  • Conduct regular call follow-ups with prospective customers and interested leads.
  • Communicate with customers through emails and calls to provide information and address basic queries.

Key facts

  • Remote from: Anywhere
  • Internships
  • Entry-level / graduate
  • Customer Experience Director
  • English

Hard skills

Other skills

  • Microsoft Excel
  • Google Sheets
  • Organizational Skills
  • Communication
  • Social Skills
  • Teamwork
  • Problem Solving
  • Time Management

About the company

MTAB Technology Center PVT LTD - MTC logo

MTAB Technology Center PVT LTD - MTC

E-Learning / EdTech

MTAB Technology Center Pvt Ltd (MTC) was established in 2011 to focus on skill development, training, upgradation and maintenance of Advanced Manufacturing Technologies like CNCs, Robotics, Mechatronics and Automation equipment in general, so as to upskill the Indian engineering student base as well as the workforce to be ready for Industry 4.0. MTC’s incorporation has been timely. India’s fast-paced growth and the focus on ‘Make in India’ has moved the spotlight firmly on Manufacturing as a sector. Today, as a pioneer in this field, MTC serves the upskilling and training needs of both academia and corporate India in the areas of advanced manufacturing technology such as CNC, Robotics, Automation, FMS/CIM, CAD/CAM and virtual reality software. MTC also serves many leading engineering and technical training institutions abroad, and includes both indigenous and imported systems in its curriculum. MTC adopts globally accepted and recognized training methodologies in tune with industry requirements. All course content is designed after much study and research and is based on contemporary technologies and inputs from industry experts. Content is constantly updated to suit emerging trends, and also customized to suit different needs.

Company details

IndustryE-Learning / EdTech
Company size11 - 50

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

This is a remote position.

Are you looking for an internship opportunity? Apply for the MTAB Internship Program!

MTAB Engineers is looking for a Customer Development Executive Intern who wants to gain industry experience in customer communication, email campaigning, call follow-ups, customer relationship management, and administrative activities.

If you are a student ready to start your professional career and gain real-time experience in customer development and business operations, then you are at the right place.

As a Customer Development Executive Intern, your roles and responsibilities will be as follows:

Core Functional Responsibilities

  • Create, manage, and send email campaigns to prospective and existing customers.

  • Prepare and maintain customer contact lists for email campaigning activities.

  • Conduct regular call follow-ups with prospective customers and interested leads.

  • Communicate with customers through emails and calls to provide information and address basic queries.

  • Track email campaign responses and coordinate follow-up activities.

  • Identify potential customers and support lead generation activities.

  • Maintain and update customer information, communication records, and follow-up status in CRM systems.

  • Assist in scheduling customer calls, meetings, and follow-up reminders.

  • Perform administrative tasks, including data entry, documentation, database management, and record maintenance.

  • Prepare daily and weekly reports on email campaigns, customer interactions, and follow-up activities.

  • Coordinate with internal teams to ensure timely communication and completion of assigned tasks.

General Responsibilities

  • Collaborate with managers and team members to support customer development activities.

  • Use theoretical knowledge to bring a fresh perspective to various day-to-day activities.

  • Participate in weekly review meetings with various teams.

  • Work with the reporting manager, business heads, and internal teams.

  • Complete assigned tasks and administrative activities within deadlines.

  • Follow organizational systems, processes, and communication guidelines.

About Abhyaz Internships

Abhyaz Internships are a 4–16 week remote opportunity designed to develop your professional skills while you work on critical real-time projects.

You are expected to spend 10 to 15 hours a week. Our team of mentors and industry professionals guide you through every step of the project to help you gain valuable hands-on experience.

We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles while showcasing your work to better position your talents for future opportunities.

The outcomes will be bite-sized projects delivered every week. Your work will be reviewed and graded by peers and supervisors.

Interns who excel in their projects may be offered a full-time job with the company.

Internship Work Timings at Abhyaz

1. Full-Time Interns (11 AM – 5 PM)

  • Must be fully available in the virtual office.

  • Allowed to take scheduled breaks.

2. Part-Time Interns

  • Slot 1: 11 AM – 2 PM

  • Slot 2: 2 PM – 5 PM

  • Interns must be present in the virtual office during their chosen slot.



Requirements

If you are ready to start your career in customer development and gain real-time industry experience while studying, then definitely apply.

  • Pursuing or completed a Bachelor's or Master's degree in Business Administration, Commerce, Marketing, Management, or any relevant field.

  • Good communication and interpersonal skills.

  • Basic understanding of email campaigning, customer engagement, and follow-up processes.

  • Familiarity with MS Excel, Google Sheets, and CRM tools.

  • Good organizational, documentation, and administrative skills.

  • Ability to communicate professionally through emails and phone calls.

  • Willingness to work with a team of experts and follow systems and processes.

  • Enthusiasm to learn and embrace new challenges.

  • Ability to manage assigned tasks and complete work within deadlines.



Benefits

  • Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your technical skills.

  • Out-of-the-Box Work: Engage in innovative projects beyond your primary job role, helping you develop additional skills.

  • Remote Opportunities: Enjoy the flexibility of working remotely while gaining practical industry experience.

  • Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience.

  • Online Portfolio Building: Develop a professional online portfolio showcasing your work and achievements for future career opportunities.

  • Flexible Timing: Benefit from flexible working hours based on your assigned internship batch, allowing you to balance your internship with other commitments.

Terms & Conditions apply.

About Abhyaz

Abhyaz: Leading Talent Management and Internship Platform

Abhyaz, from MTAB Technology Center Pvt. Ltd., is a talent management platform offering internships across engineering and non-engineering disciplines, including data science, marketing, HR, finance, and operations.

Remote Internship Excellence

Abhyaz promotes a remote working culture, utilizing Moodle and Zoho One tools to facilitate communication, learning, and project management.

Business Solutions

The platform provides solutions for managing training operations and remote internships efficiently.

Exclusive Talent Pool

Abhyaz features a talent pool program that connects employers with skilled professionals and supports recruitment activities.

Educational Collaborations

Abhyaz collaborates with educational institutions to support skill development through practical learning opportunities.

Explore opportunities at www.abhyaz.com.

Follow Us

Please note: Candidates are requested to fill out all fields in the application form and not use the Easy Apply option.



Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Experience Director Related jobs

Other jobs at MTAB Technology Center PVT LTD - MTC

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.