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Customer Development Executive Intern

Role overview

Qualifications

  • Pursuing or completed a Bachelor's or Master's degree in Business Administration, Commerce, Marketing, Management, or any relevant field
  • Good communication and interpersonal skills
  • Basic understanding of email campaigning, customer engagement, and follow-up processes
  • Familiarity with MS Excel, Google Sheets, and CRM tools

Responsibilities

  • Create, manage, and send email campaigns to prospective and existing customers.
  • Prepare and maintain customer contact lists for email campaigning activities.
  • Conduct regular call follow-ups with prospective customers and interested leads.
  • Communicate with customers through emails and calls to provide information and address basic queries.

Key facts

  • Remote from: Anywhere
  • Internships
  • Entry-level / graduate
  • Customer Experience Director
  • English

Hard skills

Other skills

  • Communication
  • Social Skills
  • Organizational Skills
  • Teamwork
  • Time Management

About the company

Abhyaz logo

Abhyaz

IT Services & IT Consulting

Abhyaz is a Women’s cooperative from MTAB. We create women entrepreneurs by offering partnership in our cooperative to qualified women and together we provide digital transformation solutions with Zoho. Here is our story and it will tell you why we are a suitable partner for your Zoho implementation. OUR VISION: Building entrepreneurs, enabling self-employment and employability with women, professionals, job seekers & students with remote opportunities. (www.abhyaz.com) IMPACT: 3000+ entrepreneurs & interns certified & more than 80% either placed, self employed or in higher education. OUR STORY: MTAB has 40 years of experience in skill development & education. We were setting up engineering labs & centers of excellence to train 10000+ people per year. We used Zoho One to track & manage these centers. Our journey with Zoho started here as their product user. In 2022, we became a fully remote organization with Zoho One & Moodle. We started our Abhyaz Internship (fully remote) program for students, job seekers & professionals. Our interns work with our mentors & partners to develop solutions on Zoho One, implement these solutions & build the relevant learning content for our customers. As our internship program was getting stronger, we saw the deep social impact that we created with students, job seekers and women professionals – This paved way for the Abhyaz Cooperative & Partnership with Zoho. Abhyaz aims to overcome social displacement & improve the socio-economic ecosystem in a region with remote entrepreneurship and employment opportunities. This entire community is spread across India and abroad. It has been built bootstrapped and no social media ad investment. We are today one of the most sought-after Zoho partners for startups and internship providers because of reference and recommendation from our customers and interns. Our intent, approach and execution is delivering the success needed to move forward with our mission.

Company details

IndustryIT Services & IT Consulting
Company size11 - 50

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Job description

This is a remote position.

Are you looking for an internship opportunity? Apply for the MTAB Internship Program!

MTAB Engineers is looking for a Customer Development Executive Intern who wants to gain industry experience in customer communication, email campaigning, call follow-ups, customer relationship management, and administrative activities.

If you are a student ready to start your professional career and gain real-time experience in customer development and business operations, then you are at the right place.

As a Customer Development Executive Intern, your roles and responsibilities will be as follows:

Core Functional Responsibilities

  • Create, manage, and send email campaigns to prospective and existing customers.

  • Prepare and maintain customer contact lists for email campaigning activities.

  • Conduct regular call follow-ups with prospective customers and interested leads.

  • Communicate with customers through emails and calls to provide information and address basic queries.

  • Track email campaign responses and coordinate follow-up activities.

  • Identify potential customers and support lead generation activities.

  • Maintain and update customer information, communication records, and follow-up status in CRM systems.

  • Assist in scheduling customer calls, meetings, and follow-up reminders.

  • Perform administrative tasks, including data entry, documentation, database management, and record maintenance.

  • Prepare daily and weekly reports on email campaigns, customer interactions, and follow-up activities.

  • Coordinate with internal teams to ensure timely communication and completion of assigned tasks.

General Responsibilities

  • Collaborate with managers and team members to support customer development activities.

  • Use theoretical knowledge to bring a fresh perspective to various day-to-day activities.

  • Participate in weekly review meetings with various teams.

  • Work with the reporting manager, business heads, and internal teams.

  • Complete assigned tasks and administrative activities within deadlines.

  • Follow organizational systems, processes, and communication guidelines.

About Abhyaz Internships

Abhyaz Internships are a 4–16 week remote opportunity designed to develop your professional skills while you work on critical real-time projects.

You are expected to spend 10 to 15 hours a week. Our team of mentors and industry professionals guide you through every step of the project to help you gain valuable hands-on experience.

We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles while showcasing your work to better position your talents for future opportunities.

The outcomes will be bite-sized projects delivered every week. Your work will be reviewed and graded by peers and supervisors.

Interns who excel in their projects may be offered a full-time job with the company.

Internship Work Timings at Abhyaz

1. Full-Time Interns (11 AM – 5 PM)

  • Must be fully available in the virtual office.

  • Allowed to take scheduled breaks.

2. Part-Time Interns

  • Slot 1: 11 AM – 2 PM

  • Slot 2: 2 PM – 5 PM

  • Interns must be present in the virtual office during their chosen slot.



Requirements

If you are ready to start your career in customer development and gain real-time industry experience while studying, then definitely apply.

  • Pursuing or completed a Bachelor's or Master's degree in Business Administration, Commerce, Marketing, Management, or any relevant field.

  • Good communication and interpersonal skills.

  • Basic understanding of email campaigning, customer engagement, and follow-up processes.

  • Familiarity with MS Excel, Google Sheets, and CRM tools.

  • Good organizational, documentation, and administrative skills.

  • Ability to communicate professionally through emails and phone calls.

  • Willingness to work with a team of experts and follow systems and processes.

  • Enthusiasm to learn and embrace new challenges.

  • Ability to manage assigned tasks and complete work within deadlines.



Benefits

  • Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your technical skills.

  • Out-of-the-Box Work: Engage in innovative projects beyond your primary job role, helping you develop additional skills.

  • Remote Opportunities: Enjoy the flexibility of working remotely while gaining practical industry experience.

  • Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience.

  • Online Portfolio Building: Develop a professional online portfolio showcasing your work and achievements for future career opportunities.

  • Flexible Timing: Benefit from flexible working hours based on your assigned internship batch, allowing you to balance your internship with other commitments.

Terms & Conditions apply.

About Abhyaz

Abhyaz: Leading Talent Management and Internship Platform

Abhyaz, from MTAB Technology Center Pvt. Ltd., is a talent management platform offering internships across engineering and non-engineering disciplines, including data science, marketing, HR, finance, and operations.

Remote Internship Excellence

Abhyaz promotes a remote working culture, utilizing Moodle and Zoho One tools to facilitate communication, learning, and project management.

Business Solutions

The platform provides solutions for managing training operations and remote internships efficiently.

Exclusive Talent Pool

Abhyaz features a talent pool program that connects employers with skilled professionals and supports recruitment activities.

Educational Collaborations

Abhyaz collaborates with educational institutions to support skill development through practical learning opportunities.

Explore opportunities at www.abhyaz.com.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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