Logo for TransUnion

HR Analyst

Role overview

Qualifications

  • Knowledge of HR operations and employee lifecycle processes
  • Understanding of case management practices and HR policies
  • Experience collaborating with HR and cross-functional stakeholders
  • Experience completing and maintaining employee transactions in Workday

Responsibilities

  • Serve as a primary point of contact for HR inquiries
  • Manage cases and respond to questions involving HR policies and benefits
  • Support employee lifecycle processes including onboarding and offboarding activities
  • Create and maintain standard operating procedures and process documentation

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Problem Solving
  • Organizational Skills

About the company

TransUnion logo

TransUnion

Debt Collection & Credit Services

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good®—it’s our purpose, and what drives us every day.

Company details

Company typeXLarge
IndustryDebt Collection & Credit Services
Company size10001

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

TransUnion's Job Applicant Privacy Notice

Team Overview

As part of Global People Operations, the team delivers support to associates, managers, and the broader HR organization across HR programs, policies, procedures, and employee lifecycle transactions. The team supports activities ranging from onboarding and global mobility to vendor coordination, helping HR operations run smoothly and providing a consistent associate experience. The team serves as a resource for employees and business leaders seeking guidance on HR-related questions or concerns. This role reports to the HR Operations Manager.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview And Core Responsibilities

  • Serve as a primary point of contact for HR inquiries, identifying and delivering effective solutions to employees, leaders, and HR teams.
  • Manage cases and respond to questions involving HR policies, benefits, payroll, and other HR topics in accordance with internal policies, procedures, and applicable regional regulations.
  • Support employee lifecycle processes, including onboarding, employee data changes, promotions, transfers, terminations, offboarding activities, and final settlements.
  • Complete Workday transactions accurately and promptly while maintaining the integrity of employee information in the HR information system.
  • Partner with HR Business Partners, Talent Acquisition, Employee Relations, HR systems teams, and other stakeholders on regional and global initiatives.
  • Track, investigate, analyze, organize, and audit HR processes to support compliance with internal policies and external requirements.
  • Identify trends and recurring issues from employee interactions, using findings and feedback to support process improvements.
  • Create and maintain standard operating procedures and other process documentation to support consistent service delivery.
  • Monitor relevant regulatory developments and support procedures designed to mitigate HR-related risks.

Required Knowledge And Experiences

  • Knowledge of HR operations and employee lifecycle processes, including onboarding, data changes, transfers, terminations, and offboarding.
  • Understanding of case management practices and the application of HR policies, procedures, and regional regulations when resolving employee inquiries.
  • Experience collaborating with HR and cross-functional stakeholders to support regional or global initiatives and deliverables.
  • Ability to document procedures, analyze operational feedback or data, identify trends, and recommend process improvements.

Required Technical Skills

  • Experience completing and maintaining employee transactions in Workday.
  • Ability to manage employee information accurately within an HRIS (Human Resources Information System)

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

  • Experience collaborating with HR and cross-functional partners on regional or global initiatives.
  • Experience creating or maintaining Standard Operating Procedures (SOPs) and other process documentation.
  • Ability to analyze employee feedback, operational data, or recurring inquiries to identify trends and process-improvement opportunities.
  • Exposure to HR compliance, regulatory monitoring, audit activities, or risk-management processes.


#LI-IT1


TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.


TransUnion Job Title



Analyst, HR Operations

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

HR Analyst Related jobs

Other jobs at TransUnion

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.