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Jira Admin

Role overview

Qualifications

  • 3–5 years administering Jira (Cloud or Data Center)
  • Hands-on experience integrating Jira with external systems using webhooks, REST APIs, or middleware-based integrations
  • Experience configuring Jira's email-handler/mail-to-ticket ingestion
  • Ability to work in an undocumented, in-progress environment

Responsibilities

  • Administer Jira workflows, automation rules, custom fields, and permission schemes
  • Produce clear documentation for offboarding
  • Integrate Jira with vendor support or ticketing platforms

Key facts

  • Remote from: Anywhere
  • Fixed term
  • Mid-level (2-5 years)
  • English

Hard skills

Other skills

  • Problem Solving

About the company

PamTen Inc logo

PamTen Inc

PAMTEN was established in the year 2007 as a technology services company, and a Women-Owned Business Enterprise registered in New Jersey. PAMTEN is managed by highly committed, dynamic and passionate professionals with over 100 years of combined industry experience in Pharma, Manufacturing, Insurance, Financial and Retail verticals. The teamwork with a motto "Service Comes First". OUR MISSION: To become the most reliable technology services company to our customers by being a trusted partner, and the most aspiring workplace to our employees by providing a rewarding career, driven by our passion to improve the lives of destitute children. OUR BELIEFS Everything we do honours our long lasting relationship with our customers. Read our Client Testimonials. Employees are our assets and a work culture that is challenging, rewarding and innovative is highly productive. Read our Employee Testimonials. Sustainable business growth can be achieved only through consistent results and customer references.

Company details

Company size51 - 200

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Job description

  1. Experience: 3–5 years administering Jira (Cloud or Data Center), including workflows, automation rules, custom fields, permission schemes, and JQL.
  2. Key Skills: Hands-on experience integrating Jira with external systems using webhooks, REST APIs, or middleware-based integrations.
  3. Requirements: Experience configuring Jira's email-handler/mail-to-ticket ingestion, ability to work in an undocumented, in-progress environment, and comfort producing clear documentation for offboarding.
  4. Nice to Have: Prior experience integrating Jira with vendor support or ticketing platforms such as Salesforce or ServiceNow.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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