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Audit & Appeal Analyst (Full Time)

Role overview

Qualifications

  • High school diploma or equivalent certification
  • Two years related healthcare experience in revenue cycle, health information management, auditing or patient accounting
  • Excellent interpersonal, communication and organizational skills
  • Ability to maintain confidentiality when working with sensitive information

Responsibilities

  • Sort, scan and complete data entry of Audit and Denials correspondence accurately
  • Ensure data integrity of all records in the Audit and Appeal software solution
  • Prioritize and organize various tasks/projects to meet goals
  • Provide backup coverage for essential mail services and support business operations

Key facts

Hard skills

Other skills

  • Social Skills
  • Communication
  • Organizational Skills
  • Detail Oriented
  • Client Confidentiality
  • Creativity
  • Results Focused
  • Personal Integrity
  • Compassion

About the company

Mercy logo

Mercy

Hospitals & Health Care

Mercy, one of the 25 largest U.S. health systems, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 3,400 Mercy Clinic physicians and advanced practitioners, as well as more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Visit MercyVirtual.netMercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic. Visit MercyTechnology.net.For information about Mercy's social media policy, please visit https://www.mercy.net/footer/website-terms-and-privacy/#social. Please note: many of the images and videos featured on our page were taken before the COVID-19 pandemic. Rest assured, we are following all necessary guidelines at this time, whether it's in photos and videos here, or in person at any of our Mercy facilities. For more information, visit Mercy.net/COVID19.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Find your calling at Mercy!

The Payor Audits & Denials Associate is responsible for sorting, scanning and completing data entry of Audit and Denials correspondence accurately and within pre-defined timeframes. In addition, this position is responsible for the data integrity of all records recorded in the Audit and Appeal software solution.

Position Details:

Position Primarily Remote with Minimal On-Site Requirement

This role is primarily remote, with only occasional trips to our Springfield, Missouri office (typically twice per year) to provide backup coverage for essential mail services and support business operations.


MINIMUM QUALIFICATIONS:

Education:  High school diploma or equivalent certification.


Preferred Experience: Two years related healthcare experience in revenue cycle, health information management, auditing or patient accounting experience preferred.


OTHER SKILLS & KNOWLEDGE

  • Excellent interpersonal, communication and organizational skills to effectively work with others involved in the audit and appeal process.
  • Must possess the ability to prioritize and organize various tasks/projects simultaneously to ensure departmental and Mercy-wide goals are timely met.
  • Possesses integrity, imagination and initiative as evidenced by self-improvement.
  • Demonstrates personal qualities such as kindness, compassion, understanding, integrity, interest and respect for others.
  • Ability to maintain confidentiality when working with sensitive information.
  • Knowledge of computer applications and their implications on the audit and appeal process.
  • Detail Oriented, Creative, results-oriented, well organized, task-driven, self-starter with high energy level, and ability to influence others
  • Ability to work independently to accomplish and carry out goals/objectives in a collaborative manner.
  • Very high personal integrity and work ethic with the ability to demonstrate and obtain.
  • Ability to travel periodically across the Ministry as required.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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