Account Director

ABOUT LUCID GROUP  

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.

This position is aligned to one of our three capabilities:

• Commercial Communications: Accelerating a brand's trajectory with data-driven strategies and creativity that moves markets.

Our other capabilities include:

• Scientific and Medical Communications: Translating scientific insight into impactful strategies and compelling narratives that inspire change.

• Consulting: Specialised life-sciences consulting - empowering clients to optimise operating models, maximise asset potential and drive sustainable transformation.

Job Summary

We’re looking for an Account Director to join our growing team. In this role, you’ll serve as a trusted partner to clients, leading key relationships, shaping brand and marketing priorities, and working closely with cross-functional teams to deliver impactful work. You’ll have ownership across a focused client portfolio, providing strategic and account leadership across a broad range of integrated initiatives while ensuring seamless delivery and a high standard of client service.

Responsibilities

• Serve as a senior client partner and key point of contact, building strong, trusted relationships with client stakeholders

• Develop a strong understanding of the client’s business, brands, audiences, competitive landscape, and broader market to help identify priorities and opportunities

• Partner with clients and internal teams to shape brand priorities, marketing plans, and strategic recommendations

• Lead the development and delivery of client presentations, creative briefs, integrated plans, and recommendations

• Oversee the overall health of the account, including scope, staffing, timelines, budgets, and quality of delivery

• Anticipate client needs and proactively address challenges, opportunities, and changing priorities

• Identify opportunities to deepen client relationships and expand our work based on evolving brand and business needs

• Lead, mentor, and support account team members, providing clear direction and fostering a collaborative, high-performing environment

• Partner closely with strategy, creative, project management, and other cross-functional teams to deliver thoughtful, audience-focused work

• Effectively manage across internal and client teams to maintain alignment, momentum, and a high standard of client service

Qualifications

• Bachelor’s degree preferred in Marketing, Communications, Business, or a related field

• Minimum of 10 years of experience in advertising or marketing setting with progressive account leadership responsibility

• Healthcare, health and wellness, or other relevant marketing experience highly preferred

• Strong understanding of consumer marketing and experience translating audience insights and business objectives into effective brand and marketing programs

• Experience owning client relationships and leading integrated marketing initiatives from strategy through execution

• Strong commercial and financial acumen, including experience managing scopes, budgets, and account resources

• Proven ability to lead and collaborate effectively across multidisciplinary teams

• Strong written, verbal, and presentation skills, with the confidence to communicate recommendations and navigate client conversations

• Comfortable managing competing priorities, solving problems proactively, and bringing clarity to fast-moving work

• Strong interpersonal skills with a collaborative, consultative, and client-focused approach

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together.   

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. 

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.   

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.   

• Compassionately Human: We think about the human impact of our actions 

• Accountable Allies: We are the go-to strategic partners for our clients 

• Invent with Intent: We create meaningful solutions to solve real problems 

• Courageously Curious: We challenge ourselves to think disruptively 

Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability.   

We are dedicated to offering an inclusive and accommodating recruitment process. If you require any accommodations during the interview, please do not hesitate to contact us.