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Executive Assistant

Role overview

Qualifications

  • Strong working knowledge of GoHighLevel (GHL), including workflow automation and dashboard building
  • Experience with payment platforms (Nui experience a plus) and comfort following up on outstanding payments
  • Familiarity with client management/meal planning tools (OneFit experience a plus)
  • Strong organizational skills and attention to detail

Responsibilities

  • Manage call bookings
  • Follow up on and resolve failed or late payments
  • Manage the VIP client milestone system
  • Maximize use of the existing GHL account and build automated workflows

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Detail Oriented

About the company

Scala Staffing logo

Scala Staffing

Staffing & Recruiting

Scala Staffing | Scalable Talent Solutions for Growing Teams At Scala Staffing, we help global companies, and business owners scale smarter by providing on-demand access to top-tier remote talent. Whether you’re a startup founder wearing too many hats or an established company looking to reduce overhead, our outsourcing and RPO solutions are designed to deliver results without the traditional hiring headaches. From virtual assistants and sales professionals to specialized roles in real estate, tech, and customer service — we match you with the right people, fast. Our global talent pool, combined with hands-on client support, ensures every placement aligns with your goals, your culture, and your bottom line. ✅ Flexible Hiring Models ✅ Weekly Billing, No Long-Term Contracts ✅ Pre-vetted, English-speaking Professionals ✅ Personalized Talent Matching Let’s build your dream team — without breaking the bank. 🔗 www.scalastaffing.com

Company details

IndustryStaffing & Recruiting
Company size2 - 10

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Job description

This is a remote position.

Job Description: Executive Assistant
Work Hours: 20 hours per week
Start Date: ASAP
Location: Remote

Role Overview

We're looking for a capable, tech-savvy Executive Assistant to support an online coaching business by managing admin tasks and maximizing the use of GoHighLevel (GHL). This role is designed to free up the coach's time to focus fully on coaching, programming, and content, while the EA handles bookings, payments, client milestones, and systems automation.

Key Responsibilities

Administrative Support
  • Manage call bookings

  • Follow up on and resolve failed or late payments

  • Manage the VIP client milestone system: flag when clients hit the 12-week mark, notify the coach, and trigger the free shirt shipment process

GoHighLevel (GHL) Systems & Automation
  • Maximize use of the existing GHL account, which is currently underutilized

  • Integrate pre-GHL clients into the system

  • Build and maintain automated workflows, including:

    • VIP milestone notifications

    • Business update dashboards tracking churn and conversion rates

Required Tools & Skills

  • Strong working knowledge of GoHighLevel (GHL), including workflow automation and dashboard building

  • Experience with payment platforms (Nui experience a plus) and comfort following up on outstanding payments

  • Familiarity with client management/meal planning tools (OneFit experience a plus)

  • Strong organizational skills and attention to detail

  • Comfortable managing recurring processes and system-based triggers (e.g., milestone flows)



Requirements

Ideal Candidate

  • Prior experience in a GHL-focused admin or systems role

  • Comfortable working independently once trained on business processes

  • Versatile and able to pick up ad-hoc tasks (e.g., basic graphics) with a short learning curve

  • Interested in a role that may scale from part-time to full-time over time

  • Prior experience supporting an online coaching or fitness business is a plus



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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