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Scala Staffing
Staffing & Recruiting
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This is a remote position.
We're looking for a capable, tech-savvy Executive Assistant to support an online coaching business by managing admin tasks and maximizing the use of GoHighLevel (GHL). This role is designed to free up the coach's time to focus fully on coaching, programming, and content, while the EA handles bookings, payments, client milestones, and systems automation.
Manage call bookings
Follow up on and resolve failed or late payments
Manage the VIP client milestone system: flag when clients hit the 12-week mark, notify the coach, and trigger the free shirt shipment process
Maximize use of the existing GHL account, which is currently underutilized
Integrate pre-GHL clients into the system
Build and maintain automated workflows, including:
VIP milestone notifications
Business update dashboards tracking churn and conversion rates
Strong working knowledge of GoHighLevel (GHL), including workflow automation and dashboard building
Experience with payment platforms (Nui experience a plus) and comfort following up on outstanding payments
Familiarity with client management/meal planning tools (OneFit experience a plus)
Strong organizational skills and attention to detail
Comfortable managing recurring processes and system-based triggers (e.g., milestone flows)
Prior experience in a GHL-focused admin or systems role
Comfortable working independently once trained on business processes
Versatile and able to pick up ad-hoc tasks (e.g., basic graphics) with a short learning curve
Interested in a role that may scale from part-time to full-time over time
Prior experience supporting an online coaching or fitness business is a plus
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
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