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Insurance Interviewer

Role overview

Qualifications

  • High School diploma or equivalent
  • Bilingual candidates required
  • Medical terminology background
  • Proficient with Outlook and Microsoft Teams

Responsibilities

  • Place outbound calls to contact life insurance applicants
  • Gather medical, financial, occupational, and avocation histories during interviews
  • Review and edit information collection for quality assurance purposes
  • Use C4 call management system, Dialer, and Avaya Phone System for calls and documentation

Key facts

Hard skills

Other skills

  • Communication
  • Quality Assurance
  • Microsoft Outlook
  • Social Skills
  • Professionalism
  • Time Management
  • Problem Solving

About the company

TalentBurst, an Inc 5000 company logo

TalentBurst, an Inc 5000 company

Staffing & Recruiting

Founded in 2002, TalentBurst is a certified MBE firm that provides award winning solutions globally including: IT/Eng, Prof, & F&A Staffing Life Sciences & Clinical Staffing SLED (State, Local, Education) Staffing High Hazard & Global Payroll 1099/IC Validation & Compliance Recognitions & awards include: 2023 Top Workplaces Best Place to Work 2023 Top Workplaces Culture Excellence 2023 World Staffing Summit Top 100 Staffing Firms to Work For 2023, 2022 SIA Diverse Owned Staffing Firms 2021 BBJ #1 Largest MBE Enterprise in MA 2020-2021 BBJ Fast50 2020 SIA Large Life Sciences Staffing Firms 10 time BBJ Pacesetter & INC 500/5000 5 time SIA-fastest growing GNEMSDC Supplier of Year Category 4 2019-2020 AgileOne Diverse Supplier of the Year 2021 AgileOne Gold Supplier 2017 Allegis Global Solutions Strategic Partner 2018-2023 Allegis Global Solutions Diversity Partner of the Year 2020 Coupa Advantage and Link Silver Partner Magnit Global Supplier Excellence 2023 PRO Unlimited Silver, Gold, & Platinum Supplier 2012-2020 PRO Unlimited VOP Supplier of the Year 2020 Randstad Premier Supplier 2021-2023 TAPFIN Premier Partner 2017-2018 Workforce Logiq Proven Performer 2016-2020 First Data #1 supplier for 12 Quarters Thermo Fisher Supplier of the Quarter Toyota Best in Compliance & Retention Excellence Dominion Energy Supplier of the Year 2020 Western Union Supplier of the Year 2017 Top Supplier for PerkinElmer, VISA, Mass Mutual, and more! We currently have workforce in 46 states & 12+ countries for customers such as Amazon, Apple, VISA, Exelon, Securian, Salesforce, Dropbox, Twitter, Otsuka, Adobe, Western Union, First Data, FIS, SANOFI, Merck, Abbott, Roche, Dell, and Corning among many others. We are headquartered in Natick, MA (Boston) along with operations in New Jersey, Virginia, North Carolina, Canada, India as well as remote Executives strategically placed nationwide. Check us out at www.TalentBurst.com or via Linkedin or Facebook

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

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Job description

Job: Insurance Interviewer
Duration: 3 Months 
Shift: 9 am - 6 pm central time, Saturday hours are 8:00 am - 4:30 pm central time
Training will be on 10am - 7pm CST
Location: Remote
Bilingual Candidates are Required for this Position -


Summary:
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and responsibilities:
Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call
Gather medical, financial, occupational, and avocation histories during interview.
Review and edit information collection during the interview for quality assurance purposes.
Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.
Learn the specific requirements stipulated by each client company.
Respond to the needs and request of clients, staff and management in a professional and expedited manner.
Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.
Education:
HS diploma or equivalent
Additional Job Details:
Bilingual Candidates are Required for this Position -
Please indicate their experience clearly on their submission.
Recruiting in Missouri, South Texas (Houston), and Florida
Schedule is 9am - 6pm (central)
Training will be on 10am - 7pm CST
To help your team prepare for sourcing, we wanted to share a few key updates to our requirements and process for this upcoming cohort:
Work from Home: These positions will be 100% remote, which includes all training.
Schedules: Outlined on each request, along with training schedule.
Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.
New Prerequisites: 
Candidates must have a medical terminology background. 
They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.


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Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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