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Enrolled Agent - ACS

Role overview

Qualifications

  • Active Enrolled Agent license or CPA
  • Active PTIN and established E-services account on IRS.gov
  • Strong analytical skills and attention to detail
  • Excellent communication and client-focused mindset

Responsibilities

  • Reviewing clients’ financial analyses, recent tax returns, IRS transcripts, and other key data
  • Preparing customized resolution options for clients to choose from
  • Conducting compliance calls to gather missing information or track IRS processing
  • Negotiating with ACS to establish resolutions, including Installment Agreements and Penalty Abatement requests

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • English

Hard skills

Other skills

  • Analytical Skills
  • Communication
  • Empathy
  • Personal Integrity

About the company

Tax Relief Advocates logo

Tax Relief Advocates

Tax Advisory & Tax Services

We help people with tax debt, wage garnishments, bank levies, audits and much more. Call us today for Tax Relief

Company details

IndustryTax Advisory & Tax Services
Company size1001 - 5000

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Job description

Why Join TPS?

At Tax Processing Solutions, we are fueled by a passionate commitment to serve our clients and communities with empathy and integrity. Embracing a "Work Hard, Play Harder" philosophy, we aim to create a meaningful impact that extends beyond our local roots to communities across the United States and beyond. Our mission is to guide individuals nationwide through the tax resolution process with trust, compassion, education, and unwavering dedication.

We're on fire with growth— in 2024, our affiliated team at Tax Relief Advocates (TRA) skyrocketed to #756 on the Inc. 5000 list, ranking among America's fastest-growing private companies based on explosive percentage revenue growth over the last three years. We're not just growing; we're thriving—and that momentum creates endless opportunities for ambitious Enrolled Agents like you to advance quickly in a high-impact role.

Ethics isn't just a buzzword— we've earned the prestigious BBB Torch Award for Ethics not once, but twice (2021 and 2024)—a rare honor awarded every three years for excellence in character, culture, customers, and community. Integrity drives everything we do at Tax Processing Solutions, and as an Enrolled Agent, you'll be at the heart of delivering ethical, client-first resolutions.

Certified awesome to work for— by our own team! We're officially a Great Place to Work (with our close affiliate TRA boasting strong employee satisfaction ratings, where 85% of employees say it's a great place to work compared to 57% at typical U.S. companies), backed by real feedback. Our people trust their leaders, take pride in their impact, love collaborating, and feel the vibe is consistent—no matter your role, background, or title. 

We're specifically seeking motivated, coachable Enrolled Agents who are eager for hands-on experience in a challenging, high-volume IRS compliance environment—perfect for building deep expertise, sharpening your skills through real-world cases, and growing your career with mentorship and support. If you're an EA ready apply your expertise to tackle complex issues while making a tangible difference for clients nationwide, this is where you level up!

Your Role

As an Enrolled Agent at TPS, you’ll analyze complex financial data, develop tailored tax resolution strategies, and work directly with the IRS to secure outcomes that transform clients’ financial futures. Your day-to-day will include:

  • Reviewing clients’ financial analyses, recent tax returns, IRS transcripts (AT/ROA/WI), and other key data.

  • Preparing customized resolution options for clients to choose from.

  • Conducting compliance calls to gather missing information or track IRS processing.

  • Negotiating with ACS to establish resolutions, including:

    • Installment Agreements

    • Partial Pay Installment Agreements

    • Currently Non-Collectible status

    • Step-Installment Agreements

    • Penalty Abatement requests

  • Advocating for clients with creativity, empathy, and unwavering integrity.

Must-Haves

  • Active Enrolled Agent license or CPA.

  • Active PTIN and established E-services account on IRS.gov.

  • Strong analytical skills and attention to detail.

  • Excellent communication and client-focused mindset.

Preferred

  • 1+ years of experience setting up resolutions with ACS (a plus, not required).

Why Now?

With tax debt at an all-time high, there’s never been a better time to join the tax resolution field. At TPS, you’ll work with a team that’s passionate about advocating, educating, and empowering clients nationwide. Our unique strategies and relentless ambition create real results—and a rewarding career for you.

Ready to Join Us?

If you’re a skilled tax professional ready to make a meaningful impact, apply today! Submit your application and join TPS, where we empower clients through creative strategy, genuine empathy, and unrivaled integrity.

Job Type: Full-time

Location: Onsite in Irvine, CA or Remote 

Pay: $70,340 - $85,000 BOE annually

Expected hours: 40 – 45 per week 

Commissions: $500 - $1,500 per month (based on quality performance and production)

This position is eligible for commissions after successful completion of the initial 60-day full-time employment period. 

Tax Processing Solutions is an equal opportunity employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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