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Clinical Documentation Principal Trainer (Epic) :: Durham, NC (Remote)

Role overview

Qualifications

  • Epic-certified as Principal Trainer in Clinical Documentation with 5 years of experience
  • Experience with clinical documentation improvement (CDI) practices for at least 3 years
  • Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS)
  • Experience supporting large-scale EHR implementations or upgrades

Responsibilities

  • Design, build, and maintain training curriculum for clinical documentation workflows
  • Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff
  • Identify documentation improvement opportunities through feedback, metrics, and workflow analysis
  • Participate in governance structures and workgroups related to clinical documentation

Key facts

Hard skills

Other skills

  • Training And Development
  • Coaching
  • Collaboration
  • Adaptability

About the company

ARK Solutions, Inc. logo

ARK Solutions, Inc.

IT Services & IT Consulting

WE'RE A COMPANY THAT CARES FOR OTHERS BEYOND STAFFING OUR CULTURE SHAPES EVERYTHING WE DO. Our people, clients, and consultants matter to us more than anything. We are driven by a culture of purpose, shared values, and growth. OUR CLIENTS ARE OUR DRIVING FORCE Whether it’s finding the right candidate for a job or seamlessly managing a project end to end, our conviction and commitment to our clients runs deep. No matter what it takes, we’re devoted towards the success of your business. OUR PEOPLE ARE OUR FAMILY Our team members are our family. We’re here for you and we won’t stop until you’re exactly where you want to be. We believe in your potential and we are devoted to helping you achieve your ambition. IT’S ALL ABOUT YOU Your business is our business. We believe in making our relationship and understanding strong, and we know just how to do that. Our mantra is: analyze, identify, recruit, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. With experience in staffing and implementing projects, we thrive on sharing our experience and knowledge to help you make a success of your business. Our track record proves that clear communication and expert collaboration will boost your bottom line. ARK was formed in 2003 with the goal of becoming the supplier of choice for clients, employer of choice for our employees and contingent workforce. We provide high-volume staffing, SOW and payrolling services to structured contingent workforce programs and projects across USA. With our deep industry knowledge, business process expertise, comprehensive resources and a proven track record, ARK Solutions, Inc. can mobilize the right talent across various skills. ARK Solutions, Inc. is a certified Minority Women Owned Firm by NMSDC, State of VA, PA, NY and MD.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Clinical Documentation Principal Trainer (Epic)

Location: Remote, Durham, NC

Duration: 12 months

Job Summary:

Seeking for a Clinical Documentation Principal Trainer (Epic) responsible for developing and delivering EHR training, supporting providers, and optimizing documentation workflows. Collaborate with informatics and IT to enhance efficiency, compliance, and patient care outcomes.

  • Training Development & Delivery (40%):
    • Design, build, and maintain training curriculum for clinical documentation workflows.
    • Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff.
    • Develop training materials including manuals, eLearning modules, quick reference guides, and simulations.
    • Ensure training content aligns with system updates, regulatory requirements, and organizational standards.
  • EHR & Workflow Expertise (25%):
    • Serve as a subject matter expert in clinical documentation workflows within the EHR.
    • Collaborate with application analysts and informatics teams to understand system design and changes.
    • Translate technical build into end-user training content.
    • Support go-live readiness activities and command center operations.
  • Optimization & Continuous Improvement (20%):
    • Identify documentation improvement opportunities through feedback, metrics, and workflow analysis.
    • Partner with Clinical Informatics to support optimization initiatives and standardization efforts.
    • Update training materials and strategies based on system enhancements and user needs.
    • Promote best practices for accurate, efficient, and compliant documentation.
  • Governance & Collaboration (10%):
    • Participate in governance structures and workgroups related to clinical documentation.
    • Provide input on system design decisions impacting documentation workflows.
    • Ensure alignment with enterprise documentation standards and regulatory requirements.
  • Support & Evaluation (5%):
    • Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics.
    • Provide ongoing support and coaching to end users.
    • Maintain training environment and related documentation.

Must Have Skills:

  • Epic-certified as Principal Trainer in Clinical Documentation with 5 years of experience.
  • Ability to work independently, ensuring training sessions and materials meet Epic's standards.
  • Experience with clinical documentation improvement (CDI) practices for at least 3 years.
  • Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS).
  • Experience supporting large-scale EHR implementations or upgrades.
  • Certified in developing Epic training environments with 3 years of experience.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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