E-Learning Instructional Designer - People Development

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?

What's the position?

As the People Development Experience Designer, you will play a pivotal role in executing the People Development Strategic Playbook across the business.  This position involves a contribution to the creative design of engaging learning for blended (primarily digital), multi-format support for the learner experience and employee lifecycle.  This will include leveraging adult learning and instructional design best practice and will support the People Development Roadmaps to enhance Team Member capability around behavior, skills, knowledge, and performance.  You will collaborate with key stakeholders to identify development needs, develop effective online solutions, help create a culture of continuous learning and development.  In addition, you will ensure all courses that you design are critically reviewed and adapted considering feedback as part of the Performance Development evaluation processes and report of ROI.

Key Responsibilities

Business Partnering:

• Work with and consult subject matter experts (SMEs) to identify learning needs and objectives, gather accurate design requirements and facilitate an effective development process.

• Collaborate with SMEs and cross-functional business partners to ensure learning meets the objectives for the business/department and individual.

• Partner with SMEs to maintain/revise internal content and curriculum.

• Contribute to the development and communication of the People Development Strategic Playbook and Roadmaps.

• Partner with People Development team members on projects and programs that improve the overall learning experience.

• Manage and complete projects within a specified timeline while prioritizing and working on multiple projects simultaneously.

Needs Assessment and Analysis:

• Conduct regular needs assessments to identify skill gaps and recommend People Development Roadmap priorities across the business.

• Establish learning metrics to evaluate and analyse the impact and return on investment of People Development initiatives on individual, departmental and organizational performance.

• Utilize analytics and feedback from team member performance and engagement surveys to help drive strategic decisions that support both individual, departmental and business growth.

• Recommend adjustments to ensure desired outcomes are met and products within the People Development portfolio are continuously evolving to ensure effective initiatives.

Learning Program Management:

• Develop project plans for design / development of identified solutions (e.g., in-scope / out of scope elements, timeframes, resources, roles / responsibilities, priorities, cost estimates, feasibility analyses, risks / assumptions).

• Design and develop dynamic instructional content and simulations to create interactive, engaging, impactful courses and appropriate for the business need and audience.

• Creatively market to all team members to maximize engagement (flyers, email communications etc) with the People Development Academy portfolio.

• Ensure programs are aligned with industry best practices and tailored to meet the specific needs of the business.

• Contribute to and maintain the People Development Academy portfolio training/course catalog.

• Adopting cohesive style guide and ensure a consistent design language is applied to the PD portfolio.

• Write and edit audio voice-over scripts for e-learning, when needed.

• Liaise with vendors, negotiate best term agreements and undertake internal vendor registration.

Learning Technology Integration:

• Stay abreast of emerging learning technologies and tools to enhance the delivery and accessibility of the People Development portfolio.

• Monitor subscriptions for learning platforms across the business and provide data to inform decision-making for utilization purposes.

• Work with Operations L&D ensure all PD portfolio is uploaded against the roadmap and ensure appropriate reporting is undertaken.

• Create assessments and evaluations to measure the effectiveness of learning interventions using key performance metrics.