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Travel Concierge Specialist

Role overview

Qualifications

  • Strong communication and customer service skills
  • Comfortable working independently in a remote environment
  • Organized, detail-oriented, and dependable
  • Comfortable using online systems and digital tools

Responsibilities

  • Assist clients with travel reservations, itinerary coordination, and booking support
  • Communicate with clients regarding travel preferences, updates, and confirmations
  • Coordinate schedules, accommodations, activities, and travel-related details
  • Maintain accurate client records and booking documentation

Key facts

Hard skills

Other skills

  • Communication
  • Customer Service
  • Hospitality
  • Reliability
  • Detail Oriented

About the company

Traveling with Michaila logo

Traveling with Michaila

We aid our clients in creating lifelong memories through travel

Company details

Company size0 - 1

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Job description

We're looking for a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process.

Key Responsibilities

  • Assist clients with travel reservations, itinerary coordination, and booking support
  • Communicate with clients regarding travel preferences, updates, and confirmations
  • Coordinate schedules, accommodations, activities, and travel-related details
  • Maintain accurate client records and booking documentation
  • Provide timely, professional support to help ensure a smooth travel experience

Qualifications

  • Strong communication and customer service skills
  • Comfortable working independently in a remote environment
  • Organized, detail-oriented, and dependable
  • Comfortable using online systems and digital tools
  • Travel, hospitality, or client support experience preferred but not required
  • Must be a citizen of the US, UK, Australia, LATAM 

Why This Role Stands Out

  • Fully remote with flexible scheduling options
  • Training, onboarding, and ongoing support provided
  • Opportunity for growth within the travel and hospitality industry
  • Supportive team environment with structured systems and resources

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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