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Online Trip Consultant (Remote)

HB Travels

Role overview

Qualifications

  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Passion for travel and helping others plan memorable experiences
  • Ability to work independently in a remote environment

Responsibilities

  • Consult with clients to understand their travel preferences, budgets, and schedules
  • Research and recommend destinations, accommodations, and activities
  • Manage bookings for flights, hotels, cruises, and vacation packages
  • Build personalized itineraries to create seamless travel experiences

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Social Skills
  • Organizational Skills
  • Problem Solving

About the company

HB Travels logo

HB Travels

Consumer Services

HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

Company details

IndustryConsumer Services
Company size1-10

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Job description

About the Role:
We are looking for enthusiastic and detail-oriented individuals to join our team as Online Trip Consultants. In this role, you'll assist clients with planning and booking trips, ensuring each journey is well-organized and tailored to their needs. From researching destinations to finalizing reservations, you'll provide support every step of the way.

Responsibilities

  • Consult with clients to understand their travel preferences, budgets, and schedules

  • Research and recommend destinations, accommodations, and activities

  • Manage bookings for flights, hotels, cruises, and vacation packages

  • Build personalized itineraries to create seamless travel experiences

  • Provide ongoing customer support before, during, and after trips

Qualifications:

  • Excellent communication and interpersonal skills

  • Strong organizational and problem-solving abilities

  • Passion for travel and helping others plan memorable experiences

  • Ability to work independently in a remote environment

  • Previous customer service or travel industry experience is a plus (not required)

What We Offer:

  • Remote, flexible work environment

  • Comprehensive training and ongoing support

  • Access to industry-leading travel suppliers and booking tools

  • Opportunities for professional growth in the travel sector

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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