Director of HRIS

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.

Job Profile:

HRIS Director

Job Description Summary:

We are committed to providing a competitive and equitable total rewards package. The compensation for this role is designed to attract, retain, and motivate top talent.

The expected base salary range for this position is $155,000 to $175,000 annually.

Job Description:

Why Rate is the BEST Place to Work

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.

What Makes Our Team Awesome

We are a gritty group of passionate technologists on a mission to dominate the mortgage world!

The Information Technology Team within Rate passionately and consistently puts our customers first. We are building the latest technology to help create the best mortgage experience on the planet and get your mortgage, your way, anytime, anywhere. Whether that is improving our digital mortgage platform, automating loan coordination and underwriting processes, or building out the latest marketing and customer engagement platform, we’re doing it all. We build high-performing, self-organized, cross-functional agile teams that operate with minimal hierarchy. Information Technology team members hold themselves and others accountable and live and breathe the tenets of autonomy, mastery, and purpose.

What’s the Role?

The Director, HRIS leads the IT-side management and delivery of Workday and its supporting technology ecosystem. This role is responsible for platform health, technical delivery, governance, and support across configuration, security, integrations, reporting, data, testing, and releases.

The Director combines strong Workday expertise with people and partner leadership, translating business priorities into scalable, secure, and sustainable solutions while building internal capability and reducing reliance on external partners.

Responsibilities

Workday Platform & Delivery 

• Own the technical health, administration, and delivery of Workday across configuration, business processes, security, integrations, reporting, data, testing, releases, and production support. 
• Lead Workday enhancements, projects, issue resolution, and technical changes while managing backlog, capacity, dependencies, and delivery priorities. 
• Establish and enforce technical design, documentation, testing, change-control, and support standards. 
• Provide technical direction for complex Workday solutions and escalations, ensuring solutions are scalable, secure, maintainable, and aligned with enterprise standards. 
• Monitor platform health, technical debt, recurring issues, and integration failures and drive appropriate remediation. 

Security, Data & Controls 

• Oversee Workday security, access controls, data integrity, and technical controls in alignment with enterprise security, data governance, and audit requirements. 
• Partner with Information Security, Internal Audit, and technology teams to support compliance, access reviews, audit readiness, and remediation. 
• Maintain effective controls and monitoring across Workday and its integrations with payroll, workforce management, benefits, identity, finance, and other enterprise systems. 

Team & Partner Leadership 

• Lead and develop Workday functional and technical resources with clear ownership and accountability across the platform. 
• Build internal capability through coaching, documentation, cross-training, and knowledge transfer. 
• Direct consulting and managed-service partners, challenging recommendations and holding partners accountable for solution quality, delivery, and knowledge transfer. 
• Progressively transitions appropriate Workday knowledge and ownership from external partners to internal resources. 

Business & Technology Partnership 

• Partner with HR, Payroll, Benefits, Finance, and technology teams to translate business requirements into effective Workday solutions. 
• Communicate technical options, risks, dependencies, and capacity constraints and escalate material platform or architectural decisions as appropriate. 

Qualifications

• 8+ years of progressive HRIS, Workday, or enterprise applications experience, including significant Workday functional and technical expertise. 
• 3+ years of experience leading teams or significant enterprise platform delivery. 
• Strong knowledge of Workday configuration, business processes, security, integrations, reporting, and data. 
• Experience supporting Workday in a complex production environment, including testing, releases, controls, and production support. 
• Experience managing Workday consulting, implementation, or managed-service partners. 
• Strong leadership, communication, stakeholder-management, and problem-solving skills. 
• Bachelor's degree in Information Systems, Computer Science, Business, Human Resources, or a related field, or equivalent experience. 

Other Useful Details

Employee Type: Full-Time

Pay Range: annual pay + bonus and/or commissions

Location: Remote

Rate Companies is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other any other protected characteristic. #LI-Remote

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits;  well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources). 

Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosures

Additional Job Description Summary:

Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Please click this link to learn more about our benefit offerings for Washington State: Benefit Offerings for Washington State