Senior DevOps / Technology Operations Engineer (LATAM Customer Support)

• 1 day ago

AM53 Smart Solutions

Role overview

Responsibilities

Provide L1/L2 production support for critical platforms and services.
Support and maintain existing DevOps pipelines and cloud infrastructure.
Manage releases, deployments, hotfixes, and environment changes following ITSM processes.
Perform proactive monitoring and incident management.
Enhance and optimize pipelines and infrastructure configurations based on operational requirements.
Develop automation solutions using scripting.
Participate in Root Cause Analysis (RCA) and operational resilience initiatives.
Collaborate with customers and global engineering teams to ensure service stability and continuous improvement.
Support incident, change, and release management activities.

Key facts

Remote from: Latin America
Full time
Senior (5-10 years)
DevOps Engineer
English

Hard skills

Other skills

Collaboration
Problem Solving

About the company

AM53 Smart Solutions

Digital Payments & Money Transfer

ABOUT US AM53 Smart Solutions is present in the Payment Media market since 2010. Having a team of Issuer and Acquirer specialists, we have developed Back and Front Office Applications in different platforms according to the needs of our customers, providing specialized knowledge in VeriFone's PAYware CMS Solution. Process Optimization and Productivity are the main pillars of our work, where combined with our business knowledge and the latest technology trends, allows us to deliver excellent results in all of our clients' activities. WHAT WE DO Consulting and Development. All for the success of your Payment operation. We also work like Head Hunting allocating professionals specialized in IT.

Company details

Company typeStartup

IndustryDigital Payments & Money Transfer

Company size11 - 50

Links

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Job description

Key Responsibilities

Provide L1/L2 production support for critical platforms and services.
Support and maintain existing DevOps pipelines and cloud infrastructure.
Manage releases, deployments, hotfixes, and environment changes following ITSM processes.
Perform proactive monitoring and incident management.
Enhance and optimize pipelines and infrastructure configurations based on operational requirements.
Develop automation solutions using scripting.
Participate in Root Cause Analysis (RCA) and operational resilience initiatives.
Collaborate with customers and global engineering teams to ensure service stability and continuous improvement.
Support incident, change, and release management activities.

About the company

AM53 Smart Solutions

Digital Payments & Money Transfer

Company details

Company typeStartup

IndustryDigital Payments & Money Transfer

Company size11 - 50

Links

Website LinkedIn See all jobs

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