Senior Investigator

170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Senior Investigator, assigned to one of Pinkerton's largest global clients, will be responsible for investigations including but not limited to; life/safety, asset protection, misconduct, unauthorized access, and vandalism. Primarily, this role conducts social media searches and open-source analysis to monitor threats against personnel and assets, partners with internal and external security agencies, ensures accurate evidence handling processes, and completes high quality investigative reporting.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Complete investigative processes, analysis, and reporting related to a wide variety of cases including but not limited to life safety/threat management (workplace violence, assault, harassment, stalking, domestic violence, and missing personnel), asset protection, misconduct including alleged violations of certain client policies, trespassing, unauthorized access, and vandalism.
• Complete evidence identification, collection, retention, and dissemination of investigative information and promote cooperation, innovation, and resourcefulness in obtaining information.
• Conduct social media, public records, and third-party databases to build leads.
• Investigate, research, and resolve internal and external issues related to various threats against workplace personnel and assets.
• Monitor persons of interest who may pose a threat of violence to people or assets.
• Monitor all-source information to proactively identify and assess likelihood and severity of threats.
• View covert and overt video surveillance.
• Assist in the set-up and installation of basic analog and digital video surveillance equipment.
• Comply with the client's policy on the use of video surveillance equipment and related federal and state laws.
• Assist with administrative investigations/background checks, cardkey access reports, and telephone records.
• Produce high quality, timely, and tailored threat assessments for internal stakeholders while managing sensitive or confidential data.
• Deliver analytical assessments in clear and succinct products that project credibility, convey recommendations, and reinforce key messages.
• Encourage the on-going review of the client's investigations and assist in bringing investigations to successful conclusions.
• Collaborate internally with cross functional groups such as legal, HR, and business suppliers/partners to enhance processes, workflows, tools, and system functionality.
• Initiate, execute, and maintain relationships inside and outside the organization, including law enforcement.
• Serve as a threat management representative in joint task force/government think-tanks, as directed.
• Provide security resources to augment client's existing security resources upon request for security assisted termination, workplace violence, and emergency or short-term needs.
• All other duties, as assigned.

Bachelor's degree or higher in a related field and/or formal corporate, government, military, or law enforcement investigation and threat assessment experience. Hands on proficiency with software, databases, social media platforms, and heat/target mapping is required. Successful candidate will be required to be licensed as a Private Investigator. This position requires completion of Pinkerton's licensing process which will require additional training and may include verification of required licenses and affiliation to the appropriate Pinkerton entity. 

• Industry relevant certifications, preferred.
• Knowledge of internet crime investigation processes and use of related databases.
• Able to effectively analyze publicly available/open-source information from a deep and dark web perspective.
• Able to handle large, complex investigations involving cross-group collaboration.
• Able to interact effectively at all levels and across diverse cultures.
• Able to carry out responsibilities with little supervision.
• Able to manage multiple projects simultaneously with competing priorities and deadlines.
• Client orientated and results driven.
• Able to build consensus and influence decision-makers.
• Consistently delivers on commitments and achieves expected business results.
• Project management skills.
• Able to effectively partner with internal departments, investigative groups, and law enforcement agencies.
• Effective written, verbal, and presentation communication skills.
• Able to manage multiple assignments with competing deadlines and under stressful conditions.
• Analytical and problem-solving ability.
• Computer skills including Microsoft 365, SharePoint, Power BI, and proprietary applications.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others.
• On occasion, may be required to perform stressful and physical activity.
• Respond to occasional emergency situations, at any hour, with short notice.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.