HIRING | SALESFORCE BUSINESS ANALYST
Position: Salesforce Business Analyst
Experience: 6+ Years
Work Mode: Remote
Working Hours: IST Timings
Budget: Up to ₹1.3 LPM
Joining: Immediate / Short Notice Preferred
Interview Status: Interviews Ongoing
ROLE OVERVIEW
We are looking for an experienced Salesforce Business Analyst with 6+ years of relevant experience to gather business requirements, translate them into Salesforce functional solutions, and work closely with stakeholders, developers, administrators, QA, and project teams.
? KEY RESPONSIBILITIES
• Gather, analyze, and document business requirements
• Translate requirements into
Salesforce functional requirements and user stories• Create
BRDs, FRDs, User Stories, Acceptance Criteria & Process Flows• Conduct requirement workshops and stakeholder discussions
• Work closely with Salesforce Developers, Administrators, QA, and technical teams
• Analyze existing Salesforce processes and recommend improvements
• Support Salesforce implementation, enhancement, and integration projects
• Support
UAT, including test scenarios, defect analysis, and business validation
• Manage requirement changes throughout the project lifecycle
• Ensure Salesforce solutions align with business processes and objectives
REQUIRED SKILLS
6+ years of experience as a
Business Analyst with strong Salesforce experience
Strong understanding of
Salesforce Platform & CRM processes Experience in requirement gathering, analysis, documentation & stakeholder management
Strong knowledge of
Sales Cloud / Service Cloud Hands-on experience with
User Stories, BRD/FRD, Process Flows, Acceptance Criteria & UAT Understanding of Salesforce configuration and standard functionality
Good understanding of
Salesforce Integrations & APIs Strong communication, analytical & problem-solving skills
Ability to work with both technical and non-technical stakeholders
GOOD TO HAVE
Salesforce Administrator / Business Analyst Certification
Agile / Scrum experience
Knowledge of
Jira, Confluence & Salesforce Salesforce Reports, Dashboards, Workflows & Automation
Exposure to Data Migration & Third-Party Integrations
CANDIDATE PREFERENCE
Strong hands-on
Salesforce BA experience preferred
Immediate / Short Notice Joiners highly preferred
Must be comfortable working in
IST timings Excellent communication & stakeholder management skills required
Interviews: Ongoing — Immediate submissions preferred
Salary: 12–15 LPA
