Digital Dental Solutions Senior Software Production Support Engineer

Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.

Job Description:

Solventum is Hiring a Digital Dental Solutions Senior Software Production Support Engineer 

We are seeking a highly skilled DDS Senior Software Production Support Engineer to support and continuously improve our internal 3D treatment planning platform. In this role, you will combine deep software engineering expertise with operational excellence to ensure the reliability, scalability, and performance of critical production systems used in the creation of patient treatment plans.

As a senior member of a cross-functional development team, you will apply expertise in software development, 3D mathematics, computational geometry, coordinate spaces, and 3D mesh processing to develop and support advanced workflow automation and treatment planning capabilities using Microsoft .NET and cloud-native technologies, while leveraging AI-enabled tools and automation to accelerate software development, troubleshooting, testing, documentation, and operational excellence.  You will work closely with end users, software architects, product leaders, quality, regulatory, cybersecurity, and DevOps teams to identify opportunities for improvement, resolve complex production issues, and deliver high-quality solutions.

Key Responsibilities:

• Being an active member of a high performing software development team to design, develop, and support software solutions and workflow automation capabilities using Microsoft .NET and cloud-native technologies.
• Apply expertise in 3D mathematics, computational geometry, coordinate systems, and mesh processing to enhance treatment planning capabilities and solve complex technical challenges.
• Develop a deep understanding of the software application and end-users to clearly identify opportunities for improvement and prioritize issues
• Lead investigation, troubleshooting, root cause analysis, and resolution of production issues to ensure system reliability, performance, and scalability.
• Collaborate with end users, architects, product leaders, and cross-functional partners to prioritize improvements and deliver high-quality solutions.
• Define and implement monitoring, logging, alerting, and operational support practices that improve observability and operational excellence.
• Leverage AI-enabled tools, automation, and engineering best practices to accelerate software development, testing, documentation, and production support activities.

Key Qualifications & Experience:

• Bachelor's or Master's Degree in Computer Science, Software Engineering or a related field
• 8+ years of experience in software engineering, production support, DevOps, or related technology roles, including technical leadership and solution design responsibilities.
• Strong expertise in C#, Microsoft .NET, Azure cloud services, WPF, Web APIs, relational databases, and modern DevOps practices.
• Solid foundation in 3D mathematics, computational geometry, coordinate systems, geometric transformations, and 3D mesh processing, with experience developing geometry-based algorithms and visualizing complex data.
• Experience troubleshooting complex distributed systems, integrations, and interoperability challenges, with strong systems-thinking, analytical, and problem-solving capabilities.
• Strong understanding of object-oriented design, design patterns, multi-threaded applications, memory management, and scalable software architecture.
• Experience working in Agile/Scrum environments and collaborating across Product, Quality, Regulatory, Cybersecurity, and Architecture teams.
• Experience applying AI-enabled development, automation, and productivity tools to improve software delivery, quality, documentation, and operational efficiency.
• Excellent communication skills with the ability to translate business needs into reliable, maintainable, and scalable technical solutions.

Work location:

• Hybrid Eligible - Job Duties allow for some remote work but require travel to the GCC at least 3 days per week

Relocation Assistance: not authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

“This requisition is part of our talent pipeline strategy. Although we do not have an active opening today, we are investing in building these capabilities and exploring future opportunities aligned with this skill set. We welcome your interest and will reach out if a position becomes available that matches your background.”

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

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