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Production Support / Operations Engineer | Only W2 | Remote | Healthcare / Medicaid Industry | 8+ Years of experience

Role overview

Qualifications

  • 8+ years of experience in Production/Application Support or IT Operations
  • Strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux
  • Strong communication and stakeholder management skills
  • 3+ years of US experience preferred

Responsibilities

  • Provide production and application support for Medicaid systems
  • Perform real-time monitoring, incident management, troubleshooting, and RCA
  • Support MFT, batch jobs, web services, and Linux-based systems
  • Manage production deployments and operational readiness

Key facts

Hard skills

Other skills

  • Communication

About the company

TMS logo

TMS

IT Services & IT Consulting

"TMS, LLC., otherwise known as Technology Management Solutions, is a renowned IT company that excels in digital product engineering and development. We possess a distinct specialization in next-generation technologies like Artificial Intelligence (AI), Machine Learning (ML), the Internet of Things (IoT), and Smart Devices and Products. At TMS, we deliver excellence wrapped in innovation, providing exceptional solutions to our clientele. Our business model incorporates both onsite and offshore development and support to furnish comprehensive, tailored services that address our clients' multifaceted needs. We work with clients from conception to commercialization, covering all stages of the software product life cycle. Our organizational philosophy can be distilled into three essential tenets: Qualification, Reliability, and Viability. This reflects our commitment to stay highly qualified in our field, deliver dependable services, and provide viable solutions that directly contribute to our clients' triumphs. Located in New Jersey, we operate across various sectors, including Financial Services, Retail, Medical, Entertainment, Manufacturing, and Automotive. With our extensive industry knowledge and global footprint, we are positioned to offer top-tier, transformative solutions. Engage TMS as your trusted digital product engineering partner and embark on a journey of innovation and success. Reach out to us today to understand how we can bring your ideas into reality, enhancing your business growth and customer satisfaction."

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Job Description

Role: Production Support / Operations Engineer
Industry: Healthcare / Medicaid
Location: Remote
Duration: 12+ Months
Experience Needed: 8+ Years

Key Skills:

  • IBM DataPower – Advanced
  • IBM Integration Bus (IIB) – Advanced
  • MOVEit / MFT – Advanced
  • SQL – Advanced
  • Splunk – Advanced
  • Linux & Shell Scripting
  • ServiceNow
  • IBM ACE, MQ, WSRR
  • IBM DataStage & DB2

Responsibilities:

  • Provide production and application support for Medicaid systems.
  • Perform real-time monitoring, incident management, troubleshooting, and RCA.
  • Support MFT, batch jobs, web services, and Linux-based systems.
  • Manage production deployments and operational readiness.
  • Use Splunk and SQL for monitoring and troubleshooting.
  • Develop SOPs and drive automation/continuous improvement.
  • Coordinate with engineering, vendors, and business teams.

Experience:

  • Overall: 8+ years in Production/Application Support or IT Operations.
  • US Experience: 3+ years preferred.
  • Strong communication and stakeholder management skills.

Ideal Candidate:
Senior Production Support Engineer with strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux, and incident/RCA management.

Additional Information

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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