National Account Manager

About Us:

At Dunlop Sports Americas, our purpose is to empower people through the joy of sports.

We believe sport can bring out the best in people. Uniting communities, inspiring grit, and creating moments of shared achievement. That’s why every product we design, every service we deliver, and every partnership we build is driven by this belief. Whether it’s a golfer finding confidence in their swing, a tennis player discovering new potential, or a teammate taking pride in their contribution, our work enables spectators, fans, and sports enthusiasts to connect with the game and with each other. Through innovation, quality, and care, we create experiences that uplift, motivate, and empower—so that everyone can find their own joy in sport.

Our Vision:

Our vision is to be at the heart of the game. Loved by fans, trusted by partners, and powered by passionate people.

More than a brand, we’re people. And we show up each day because we’re motivated to be a meaningful presence in the world of sport wherever it’s played, watched, or practiced. Being at the heart of the game means leading with integrity—our products do what we say they do. It also means dedication to reliable service and collaboration with all our partners. Our goal is to shape the culture of sport with the energy, authenticity, and joy we bring to every part of what we do.

Our Values

We live our values every day:

• Service - Delivering solutions and care; creating impact

• Teamwork - communicate, respect, and succeed together.

• Integrity & Accountability - Do what’s right, own the outcome.

• Innovation & Challenge - always improving, always advancing, always up for the challenge.

• Joy - Pride in the process, fulfillment in the results.

National Account Manager

Position Overview:

Manage and oversee the day-to-day operations of select Strategic National Account Partners. This management includes implementing sales strategy, providing daily service needs, monitoring sell-thru activity, achieving sales targets, and developing new business opportunities. The National Account Manager will play a pivotal role in developing and delivering growth potential in substantial growth channels for the company.

Organizational Alignment:

Reports to the Director of National Accounts

Job Description:

• Provides a management-level point for specific Strategic National Account partners whom they oversee

• Builds peer support and strong internal-company relationships with other key management personnel

• Establishes productive relationships with the sales team thru frequent communication, collaboration, and the effective allocation of marketing investment

Job Responsibilities:

Responsibilities include:

• Strategy development and planning
• Sales process management
• Recommends and engages in resource deployment for each channel
• Provides leadership and coaching to each sales team member who services these channels
• Directs and supports the consistent implementation of company initiatives
• Positively impacts the performance of each channel by implementing unique and individual sales approaches
• Leads field forecasting efforts for each channel managed
• Proactively assesses, clarifies, and validates customer requirements and satisfaction
• Utilizes all available company technology and reporting
• Manages COOP marketing budgets and vendor agreements

Accountabilities and Performance Measures:

• Meets assigned channel quotas for sales, service, and strategic objectives
• Responsible for the efficient allocation of company support resources and budgets
• Achieves strategic channel objectives defined by company management
• Provides world-class customer service and support