Logo for Dunlop Sports Americas

Territory Manager

Role overview

Qualifications

  • Strong sales and communication skills
  • Ability to build and maintain relationships
  • Experience in customer service
  • Knowledge of Srixon/Cleveland Golf/ASICS products

Responsibilities

  • Conduct regular sales and service visits to accounts
  • Respond to customer inquiries in a professional manner
  • Create and maintain productive relationships with customers
  • Conduct product training seminars and demo days

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Professionalism
  • Communication
  • Relationship Management
  • Timelines
  • Training And Development
  • Teamwork
  • Personal Integrity
  • Accountability
  • Problem Solving

About the company

Dunlop Sports Americas logo

Dunlop Sports Americas

Sporting Goods

Loving the game is what drives you to compete at your best. And what’s driven us to create state-of-the-art equipment for 130 years of athletes just like you. Under the ownership of Sumitomo Rubber Industries Ltd., Cleveland Golf, Srixon, XXIO, and Dunlop Racket Sports are a family of global brands dedicated to the joy of the game. It’s why we play. To have that feeling when all the hard work comes together for that first eagle putt, or backhand crosscourt winner. We want to be there for all your best moments. We are Dunlop Sports, a house united under the iconic Flying D logo. For more information on our brands, visit us at us.dunlopsports.com and don’t forget to check out our social pages for all the latest news surrounding Dunlop Sports Americas. Instagram: https://www.instagram.com/srixongolf Facebook: https://www.facebook.com/Srixon YouTube: https://www.youtube.com/c/SrixonGolfUS Instagram: https://www.instagram.com/dunloptennisofficial/

Company details

Company typeSME
IndustrySporting Goods
Company size201 - 500

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Job description

About Us: 

At Dunlop Sports Americas, our purpose is to empower people through the joy of sports.  

We believe sport can bring out the best in people. Uniting communities, inspiring grit, and creating moments of shared achievement. That’s why every product we design, every service we deliver, and every partnership we build is driven by this belief. Whether it’s a golfer finding confidence in their swing, a tennis player discovering new potential, or a teammate taking pride in their contribution, our work enables spectators, fans, and sports enthusiasts to connect with the game and with each other. Through innovation, quality, and care, we create experiences that uplift, motivate, and empower—so that everyone can find their own joy in sport.  

Our Vision: 

Our vision is to be at the heart of the game. Loved by fans, trusted by partners, and powered by passionate people.  

More than a brand, we’re people. And we show up each day because we’re motivated to be a meaningful presence in the world of sport wherever it’s played, watched, or practiced. Being at the heart of the game means leading with integrity—our products do what we say they do. It also means dedication to reliable service and collaboration with all our partners. Our goal is to shape the culture of sport with the energy, authenticity, and joy we bring to every part of what we do.   

Our Values: 

We live our values every day:  

  • Service- Delivering solutions and care; creating impact.  
  • Teamwork- communicate, respect, and succeed together.   
  • Integrity & Accountability- Do what’s right, own the outcome.   
  • Innovation & Challenge- always improving, always advancing, always up for the challenge. 
  • Joy- Pride in the process, fulfillment in the results. 

Territory Manager - Central Illinois (also Northwest Illinois, Southern Illinois, and Eastern Iowa)

SUMMARY: Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/ASICS accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products. Srixon/CG/ASICS Territory Managers (TM’s) will be courteous and professional while making a good sale at all times for both the customer and Srixon/CG/ASICS. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned.

  • Sales and service visits consist of communicating, informing, presenting, and processing orders with all accounts on a regular and timely basis.
  • Must be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email.
  • Must perform actions and tasks that EXCEED our customer expectations, thus creating the highest quality experience.
  • At all times be respectful of others and conduct themselves with the utmost integrity and honesty.
  • Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process.
  • Make sales and service visits at customer’s place of business according to the following guidelines or as directed.
  • Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel.
  • Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day.
  • Average 4-6 sales calls per day in season; and 2-4 per day during prebook season.
  • For all other customers, conduct product knowledge sessions and demo/fitting days on an “as requested” basis; however all Srixon/CG/ASICS customers need to have a thorough understanding of our company values, principles, philosophy, programs, and products.
  • Increase sales through established distribution channels approved and determined by Srixon/CG/ASICS that enhance the presence of our products.
  • Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis.
  • Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy.
  • Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage.
  • Identify possible locations for new customers and assist in the completion of appropriate processing as necessary.
  • Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, fax numbers, email addresses, and other pertinent information.
  • Submit and update visitation and demo day activities as directed.
  • Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed.
  • Submit territory absence or vacation plans for approval to their Regional Team Leader with a minimum of 2 weeks advance notice.
  • Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback.
  • Territory managers may not represent any other companies or products.
  • Perform other tasks and duties as assigned.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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