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Consultative Account Manager

Role overview

Qualifications

  • Strong performance consulting practices
  • Ability to develop tailored, data-informed strategies
  • Experience in managing high-profile and high-value accounts
  • Excellent relationship management skills

Responsibilities

  • Develop and execute both long- and short-term strategies for assigned accounts
  • Guide the renewal and upsell lifecycle with a solutions-oriented approach
  • Manage the strategic portfolio of accounts while ensuring effective service delivery
  • Leverage analytical insights and client performance data to inform recommendations

Hard skills

Other skills

  • Strategic Planning
  • Analytical Skills
  • Relationship Management
  • Decision Making

About the company

Delta Dental Ins. logo

Delta Dental Ins.

Insurance

As a Delta Dental employee, you’ll help us build a more inclusive workplace, collaborate with our communities and re-imagine what we can do in an ever-changing environment. When you join Delta Dental, you’re joining a culture focused on fostering personal and professional development, building genuine connections and recognizing all our strengths. Through our Foundation, we provide support to organizations in our communities that increase access to care and we provide funding for oral health education, scholarships and research. Since 2011, we have provided more than $60 million to nonprofits across our communities and have been recognized as a top philanthropy by the San Francisco Business Journal. We also provide 16 hours of paid time off to employees for volunteering and match charitable donations up to $1,000 annually. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 39 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company details

Company typeLarge
IndustryInsurance
Company size1001 - 5000

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Job description

The Consultative Account Manager (CAM) for National Accounts exercises independent judgment and discretion and is responsible for developing and executing both long- and short-term strategies that maximize value for assigned accounts while ensuring revenue goals are achieved. In a forward-thinking and consultative manner, this role applies strong performance consulting practices to assess client needs, diagnose business challenges, and develop tailored, data-informed strategies that drive measurable outcomes.

The CAM assumes overall responsibility for managing high-profile and high-value accounts, serving as a strategic advisor to clients and brokers. This includes guiding the renewal and upsell lifecycle through a solutions-oriented approach that balances the needs of the customer with those of the organization while positioning strategies that improve performance, retention, and long-term growth.

The CAM focuses on the strategic management of the account portfolio while also ensuring effective day-to-day service delivery. Leveraging analytical insights, market knowledge, and client performance data, the CAM informs recommendations and influences decision-making. The role builds and sustains strong partnerships, including at senior levels, by combining consultative expertise with relationship management to deliver better outcomes for all stakeholders.

We are hiring multiple Consultative Account Managers across the United States.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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