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Manager Service Development

Role overview

Qualifications

  • Tertiary qualifications in Commerce, Business, or a related discipline
  • Significant experience in management consulting, business analysis and/or commercial service development within a large and complex organisation
  • Strong financial analysis, modelling, and business case development skills
  • Exceptional communication, relationship-building and negotiation skills

Responsibilities

  • Partner with hospital leaders, specialists, and other key stakeholders to identify and develop new clinical and non-clinical service initiatives
  • Undertake detailed financial and activity analysis, and use market and performance data to identify opportunities and service improvements
  • Develop business cases, assess commercial viability, and manage specialist resources to ensure successful project outcomes
  • Build and maintain strong relationships with internal and external stakeholders to promote and support new and expanded service opportunities

Key facts

  • Remote from: Australia
  • Full time
  • Service Designer
  • English

Hard skills

Other skills

  • Analytical Skills
  • Communication
  • Relationship Building
  • Negotiation
  • Strategic Thinking

About the company

St John of God Health Care logo

St John of God Health Care

Hospitals & Health Care

St John of God Health Care is a leading Catholic not-for-profit provider of high-quality health care and community services in Australia and New Zealand. As a not-for-profit health care provider, we return all surpluses to the communities we serve by updating and expanding our facilities and technology, developing new services, investing in people, and providing our social outreach services to those experiencing disadvantage. Our Mission To continue the healing mission of Jesus. Our Vision We are recognised for care that provides healing, hope and a greater sense of dignity, especially to those most in need.

Company details

IndustryHospitals & Health Care
Company size10001

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Job description

Lead the future of healthcare service growth across Australia.  

Join our dynamic National Business & Service Development team at St John of God Health Care, where you will play a pivotal role in identifying, developing, and implementing innovative clinical and non-clinical services across our national hospital network.

This is a unique opportunity to shape the future of healthcare services across one of Australia's largest private health care providers to identify, evaluate and deliver new clinical and non-clinical service opportunities that improve patient access, strengthen hospital performance and support sustainable growth.

Key responsibilities

  • Partner with hospital leaders, specialists, and other key stakeholders to identify and develop new clinical and non-clinical service initiatives that support organisational growth and commercial performance.

  • Undertake detailed financial and activity analysis, and use market and performance data to identify opportunities, service improvements, and develop innovative solutions.

  • Develop business cases, assess commercial viability, and manage specialist resources to ensure successful project outcomes.

  • Contribute to regional and group-wide clinical service planning and strategic growth initiatives.

  • Build and maintain strong relationships with internal and external stakeholders to promote and support new and expanded service opportunities.

Your skills and experience

You are a commercially astute professional who combines strong analytical capability with the ability to influence, engage and drive outcomes in a complex environment, along with:

  • Tertiary qualifications in Commerce, Business, or a related discipline, 

  • Significant experience in management consulting, business analysis and/or commercial service development within a large and complex organisation. 

  • Demonstrated experience in service planning, design, analysis, and commissioning

  • Strong financial analysis, modelling, and business case development skills. 

  • Experience leading projects and navigating stakeholders across multiple levels of an organisation.

  • Exceptional communication, relationship-building and negotiation skills.

  • A strategic mindset with a strong focus on translating ideas into measurable outcomes.

Experience in healthcare and/or a strong understanding of the private hospital sector will be highly regarded

Why join us?

At St John of God Health Care, you'll have the opportunity to work on projects that make a genuine difference to patients, caregivers and communities. 

You will be part of a collaborative national team focused on innovation, growth and continuous improvement, while contributing to an organisation guided by values of Hospitality, Compassion, Respect, Justice and Excellence.

We can offer you

  • Salary: $160,200 to $178,000, plus 12% superannuation

  • Full-Time position

  • Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

    • Novated leasing 

    • work related expenses

    • self-education and

    • additional superannuation

  • A healthy work-life balance through flexible work options and well-being programs

  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

  • Employee support through our dedicated free Employee Assistance Program (EAP)

  • 14 weeks Paid Parental Leave

  • Innovative Professional Development opportunities

  • Dynamic multidisciplinary team

  • Bike riding facilities and showers

  • Central CBD location, close to bus and train stations

  • 40% Work from Home

For enquiries, contact Roshan Weddikkara, General Manager Business Development on 0401 521 587

Position may be filled before closing date if a suitable candidate is identified

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.


At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.


Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.


Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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