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Automation Optimization Specialist

Role overview

Qualifications

  • High School Degree or equivalent
  • 5 years of experience in Revenue Cycle, process improvement, or automation-related roles
  • Proficiency in Studio-X, Power Automate, and/or Copilot Studio
  • Intermediate to advanced Microsoft Excel and Word

Responsibilities

  • Enhancing operational efficiency through automation and optimization solutions
  • Leveraging advanced coding solutions and new technologies to support process improvements
  • Championing a culture of continuous improvement and innovation
  • Collaborating across departments and providing training and support for ongoing development needs

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Microsoft Excel
  • Microsoft Word
  • Report Writing
  • Analytical Skills
  • Problem Solving
  • Communication
  • Collaboration

About the company

Mercy logo

Mercy

Hospitals & Health Care

Mercy, one of the 25 largest U.S. health systems, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 3,400 Mercy Clinic physicians and advanced practitioners, as well as more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Visit MercyVirtual.netMercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic. Visit MercyTechnology.net.For information about Mercy's social media policy, please visit https://www.mercy.net/footer/website-terms-and-privacy/#social. Please note: many of the images and videos featured on our page were taken before the COVID-19 pandemic. Rest assured, we are following all necessary guidelines at this time, whether it's in photos and videos here, or in person at any of our Mercy facilities. For more information, visit Mercy.net/COVID19.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Find your calling at Mercy!

The Automation & Optimization Analyst is a key role within the Revenue Cycle department, focused on enhancing operational efficiency through automation and optimization solutions. This position utilizes tools like EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows and reduce manual effort. The analyst is responsible for leveraging advanced coding solutions and new technologies to support process improvements and scalability. They champion a culture of continuous improvement and innovation, collaborating across departments and providing training and support for ongoing development needs. A deep understanding of Revenue Cycle processes, lean methodology, and automation technologies is essential for this role.

Position Details:

Mercy - Remote Opportunity

Automation Optimization Specialist

Shift: Full-Time, Days

Minimum Qualifications:

Education: High School Degree or equivalent

Experience: 5 years of experience in Revenue Cycle, process improvement, or automation-related roles.

Preferred Qualifications:

Education: Bachelor’s degree in Business, Finance, Information Systems, or related field.

Certification/Registration: Lean Six Sigma Certification or equivalent preferred, not required.

Other Skills, Knowledge, Abilities:

  • Proficiency in Studio-X, Power Automate, and/or Copilot Studio
  • Intermediate to advanced Microsoft Excel and Word
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Experience with Epic and basic report writing preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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