Logo for Mercy

Throughput Technician- Remote

Role overview

Qualifications

  • Minimum High School Diploma or equivalent GED
  • Excellent communication and customer service skills
  • Ability to multitask
  • Analytical mind with problem-solving skills

Responsibilities

  • Deployment of nursing staffing resources to facilitate cost-effective coverage
  • Placement of patients in an appropriate unit based on Physician order
  • Proactive analysis and identification of staffing issues
  • Facilitation of hospital throughput

Key facts

  • Remote from: United States
  • Full time
  • Help Desk Technician
  • English

Hard skills

Other skills

  • Communication
  • Customer Service
  • Teamwork
  • Patience
  • Tactfulness
  • Multitasking
  • Analytical Thinking
  • Problem Solving
  • Time Management
  • Organizational Skills

About the company

Mercy logo

Mercy

  • Hospitals & Health Systems
  • XLarge
  • 10,001+
Mercy, one of the 25 largest U.S. health systems, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 3,400 Mercy Clinic physicians and advanced practitioners, as well as more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Visit MercyVirtual.netMercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic. Visit MercyTechnology.net.For information about Mercy's social media policy, please visit https://www.mercy.net/footer/website-terms-and-privacy/#social. Please note: many of the images and videos featured on our page were taken before the COVID-19 pandemic. Rest assured, we are following all necessary guidelines at this time, whether it's in photos and videos here, or in person at any of our Mercy facilities. For more information, visit Mercy.net/COVID19.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Find your calling at Mercy!

The Throughput Center Technician is responsible for a variety of nursing support services throughout the East community including, but not limited to:
- Deployment of nursing staffing resources to facilitate cost effective coverage of staff for all shifts within multiple patient care areas in the East Community hospitals
- Placement of patients in an appropriate unit based on Physician order and identified criteria
- Proactive analysis and identification of staffing issues with a focus on resolution
- Facilitation of hospital throughput
- Collection of data as directed
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education:
- Minimum High School Diploma or equivalent GED
Experience:
- Previous clinical experience preferred but not required; will train
Qualifications:
- Ability to make independent decisions when circumstances warrant
- Excellent communication and customer service skills are required; must possess the ability to deal tactfully with a variety of callers.
- Ability to be a supportive team member, contribute to and be an example of team work and team concept.
- Ability to handle difficult situations with patience and tact
- Ability to multitask
- Willingness to seek out new methods and principles and to incorporate them into existing practices
- Must be able to uphold all principles of confidentiality and patient care to the fullest extent
- Must have an analytical mind, an eye for detail, and the ability to solve problems creatively
- Must possess time management and organizational skills





Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Related jobs

See all Help Desk Technician jobs

Other jobs at Mercy