OPERATIONS GENERALIST-BUSINESS DEVELOPMENT (102A82526)

SALARY TARGET: 70,000.00

Who we are

Infinite Campus is an educational software company that helps K12 school districts manage their day-to-day operations. We’ve been around for over 30 plus years and are the most trusted name in student information. Our customers include school districts across the United States and our products support more than ten million students.

What you’ll do

The Operations Generalist – Business Development will support and improve the systems, data, processes, and workflows that enable the Business Development team to operate effectively. At entry, the employee will perform data cleaning, validation, and audits; monitor data integrity; manage enhancement requests; maintain accurate documentation; research opportunities to improve system performance and usability; and communicate system changes and enhancements to impacted teams. As the employee becomes competent in the role, they will take greater ownership of Business Development applications, including Salesforce and related systems, maintain Salesforce as the primary source of truth, manage reports and dashboards, support CPQ and pricing updates, identify automation and efficiency opportunities, partner with IT on system enhancements, troubleshoot user issues, and contribute to cross-functional and executive-level projects. They will also support user training, onboarding materials, system access, and provide coverage for the Business Development Coordinator when needed.

Who you are

The right candidate is a self-directed, systems-oriented individual who is naturally curious about how technology, processes, and workflows work together. This person should be comfortable learning new systems quickly, working independently with minimal direction, troubleshooting problems, and taking ownership of issues and outcomes. They should enjoy finding ways to make processes more efficient and be comfortable working with both technical teams and non-technical users. A strong candidate will also be an effective communicator who can translate technical information into clear, user-friendly language, build relationships across teams and leadership, and support others without relying on formal authority. A bachelor's degree in Business Administration or a related field, or equivalent relevant experience, would provide an appropriate foundation for the position.

Your skill-set

The employee will need strong technical aptitude, the ability to quickly learn and navigate new systems, and experience with CRM or similar systems. They should be able to understand how systems function beyond the surface level, recognize how different tools connect and affect the broader business, and approach problems with a practical, solutions-oriented mindset. Strong communication, collaboration, troubleshooting, organization, and follow-through will be important immediately. As they become competent in the position, they will need to develop a deeper understanding of Business Development workflows and processes, become proficient in Salesforce and the other Business Development systems, and build skills in system administration, data management, reporting, dashboards, CPQ and pricing management, automation, system enhancement, project coordination, user support, training, and cross-functional partnership with IT and other teams.

What we offer

A highly competitive compensation package that reflects our commitment to the people who work here. No matter where you’re at in life, we’ve got you covered. • Medical • Onsite Health Center for employee and family • Teledoc • Dental • Vision • Health Savings Account • Flexible Spending Accounts • Short & Long Term Disability • Life and ADD insurance • Generous paid time off (PTO) • Holiday pay • Employee Assistance Program • 401k • Employee Stock Option Plan • Education Assistance • Daily free lunch and beverages at our onsite restaurant

A relaxed work environment that embraces onsite in person collaboration with some flexibility to work offsite (remote). Infinite Campus is a place where smart, talented people work together with other smart and talented people every day. 

What we live by

We solve problems at Infinite Campus. Driven by our mission and vision to Transform K12 Education®, we build solutions to serve K12 education and empower change for the better. We have shown that by adapting and applying technology and practices used by the private sector to K12, educators can be more productive in their daily tasks, and accomplish things previously thought to be impossible

Not sure if this is for you?

We want a diverse team, with a broad range of experience and perspectives. If this job has piqued your interest, but you’re not sure if you qualify, apply anyways! We carefully consider every application and will either move forward with you, find another team or position that might be a better fit, keep in touch for future opportunities, or send you off with our gratitude and a thank you for your time.

Equal Opportunity Employer

Infinite Campus, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Infinite Campus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Infinite Campus, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Infinite Campus’ employees to perform their job duties may result in discipline up to and including discharge.

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