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Key Account Manager E-Commerce (m/w/d)

Role overview

Qualifications

  • Several years of experience in Key Account Management or E-Commerce
  • Familiarity with terms like ASIN, Buy Box, Glance Views, PCOGS, or Conversion
  • Proficient in Excel and ideally BI tools
  • Strong analytical skills, entrepreneurial thinking, and negotiation skills

Responsibilities

  • Responsible for the strategic and operational support of E-Com customers (e.g., Amazon, Zalando)
  • Independent development and implementation of growth strategies to increase sales, profitability, and market share
  • Proactively identify and unlock new business potential with existing and new customers
  • Planning and conducting annual discussions, pricing, and conditions negotiations

Key facts

Hard skills

Other skills

  • Strategic Planning
  • Analytical Skills
  • Microsoft Excel
  • Creative Entrepreneurship
  • Communication

About the company

stichd logo

stichd

Apparel & Fashion

We are a family of experts creating and designing a home for fashion essentials (bodywear, legwear, swimwear), fanwear (motorsport, football) and lifestyle for exceptional brands. Connecting design, sales, logistics, marketing, & e-com, we are Consciously Crafting Convenience for our customers and consumers. Across our three areas; essentials, fanwear and lifestyle we serve both B2B and B2C. From branded socks and underwear to fashionable swimwear and fanwear, we are proud to make products that are personal to you and to the world. At stichd we call them humble heroes. The first pieces you put on and the last you take off. Those pieces that make cheering for your favourite team and driver, that much more enjoyable. A member of the PUMA Group, stichd is a licensee with its HQ located in ‘s-Hertogenbosch, the Netherlands. In addition, stichd has a global presence with sales offices throughout Europe, the UK, in Mexico, in China and in Southeast Asia. The fanwear team is primarily situated in London. The company’s warehousing and logistics are located in Tilburg, Netherlands and via our service partners in Mexico, China and Malaysia. Employing over 750 people, the company’s current brand portfolio includes for our Essentials business: PUMA, Tommy Hilfiger, Levi’s, Head and Calvin Klein. For our Fanwear business: Ayrton Senna, BMW Motorsport, Formula 1, Formula E, Mercedes F1 Team, Williams Racing, Porsche Motorsport, Scuderia Ferrari F1 Team, Aston Martin F1 Team and Manchester City Football Club. And for our Lifestyle business: BMW Lifestyle. At stichd you have the opportunity to be part of a dynamic company, with unique insights into multiple global A-list brands. We are a collective of professionals with diverse personalities and backgrounds where integrity and expertise are balanced with humility. Passionate about our people, products, partners and planet we are dedicated to becoming more conscious of our impact. Always growing, moving and learning.

Company details

Company typeSME
IndustryApparel & Fashion
Company size501 - 1000

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Job description

The Job

Du liebst digitale Verkaufsstrategien und willst namhafte Online-Accounts auf das nächste Level bringen? Dann bist Du bei uns genau richtig.
Als Key Account Manager E-Commerce (m/w/d) übernimmst Du Verantwortung für unsere wichtigsten Online-Handelspartner – mit viel Gestaltungsspielraum und direktem Einfluss auf unser Wachstum.

Your Mission

  • Verantwortung für die strategische und operative Betreuung unserer E-Com Kunden (Amazon, Zalando, Otto, eigentständige Seller, etc.);
  • Eigenständige Entwicklung und Umsetzung von Wachstumsstrategien zur Steigerung von Umsatz, Profitabilität und Marktanteilen;
  • Proaktive Identifikation und Erschließung neuer Geschäftspotenziale bei Bestands- und Neukunden sowie Entwicklung neuer Amazon Seller Partnerschaften;
  • Planung und Durchführung von Jahresgesprächen sowie Preis- und Konditionsverhandlungen;
  • Analyse relevanter KPIs (Sell-out, Traffic, Conversion, Buy Box, Profitabilität etc.)
    und Ableitung konkreter Maßnahmen;
  • Steuerung von Promotions, Sortimenten, Launches und Content-Optimierungen;
  • Enge Zusammenarbeit mit Marketing, Supply Chain, Finance und internationalen Teams.

Your Talent

  • Mehrjährige Erfahrung im Key Account Management oder E-Commerce;
  • Begriffe wie ASIN, Buy Box, Glance Views, PCOGS oder Conversion gehören zu Deinem Arbeitsalltag;
  • Sicherer Umgang mit Excel sowie idealerweise BI-Tools;
  • Ausgeprägte analytische Fähigkeiten, unternehmerisches Denken und Verhandlungsgeschick;
  • Hohe Eigeninitiative, strukturierte Arbeitsweise und Hands-on-Mentalität;
  • Reisebereitschaft;
  • Deutsch und Englisch verhandlungssicher.

This role is based in Germany. Working remotely from other countries is not possible.

To apply for this role, you must already have the legal right to work in Germany. We will not apply for work or residence permits.
 

We Offer
 

  • Attraktives Vergütungspaket inkl. Bonusmodell;
  • Hybrides Arbeiten und flexible Arbeitszeiten;
  • 30 Tage Urlaub im Jahr;
  • Firmenfahrzeug, das auch privat genutzt werden kann;
  • Jobrad;
  • Direkter Einfluss auf unternehmerische Entscheidungen;
  • Internationales, kollegiales, modernes Arbeitsumfeld mit flachen Hierarchien und mehr als 50 verschiedenen Nationalitäten;
  • Mitarbeitenden-Rabatt bei PUMA, LEVI‘S, FuelforFans and BMW Lifestyle Webseiten.

About Us

We like to think of ourselves as a family of experts.

Ok, we know what you’re thinking: at over 700 members, that’s a pretty big family. But what we really mean is that, whatever our skills or our story, whatever the task or the time pressure, we’re in it together. Pushing each other, backing each other and believing in each other, always.

We’re one STICHD. And that matters, because this one company does a lot.

We partner with some of the world’s most iconic brands to create products that people love. From socks and underwear to swim and fanwear. From PUMA and Levi’s to Formula 1 and Manchester City. From design and logistics to retail and events. From our HQ in the Netherlands to sales offices and logistics centres all over the world. Like we said: a lot.

Why join us?

Because at STICHD, you get the best of both worlds. The buzz and exposure of working on a global scale with the world’s biggest brands. The freedom and flexibility to find your own passion and follow your own path. But most of all, because we care. We really care. About our brands and products. About each package and every fan’s experience. About one another.

We have some amazing people at STICHD. People with different backgrounds and skillsets, perspectives and personalities. Global leaders in their field who always stay curious, grounded and never stop learning.

Does this sound like it could be you? Click ‘apply’ and show us what you’ve got!

AQCUISITION AS A RESULT OF VACANIES IS NOT APPRECIATED

STICHD provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at STICHD and PUMA, and we do not tolerate any form of harassment or discrimination.

At STICHD and PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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