Key Account Manager

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About the Role

The Key Account Manager is responsible for managing and developing Orien Trade’s key B2B customer relationships within the German and Benelux regions. The role focuses on achieving sales targets, ensuring operational excellence, and strengthening long-term strategic partnerships with retailers, distributors, and e-commerce partners.

The position combines commercial planning, market development, and day-to-day account management. It requires a proactive and structured approach to drive revenue growth, secure brand visibility, and ensure that Orien Trade’s beauty portfolio is effectively represented in the local market.

Key Responsibilities

• Manage and grow key B2B customer relationships, ensuring sales and partnership objectives are achieved
• Negotiate commercial terms, pricing and annual agreements with assigned accounts
• Prepare and manage account sales plans, forecasts, performance reports and corrective actions
• Develop account-specific strategies to increase sales and strengthen market presence
• Identify and pursue new business opportunities and potential key accounts
• Coordinate brand activations, campaigns, product launches and customer-facing events with marketing
• Collaborate with logistics, supply chain and finance to ensure smooth account operations
• Monitor product flow, stock levels and order accuracy for assigned customers
• Provide customer, competitor and market insights to support commercial decision-making
• Ensure account activities comply with applicable local business and retail regulations

Qualifications

• Proven experience in sales, key account management, or business development, ideally in the beauty, FMCG, or retail sectors
• Bachelor's degree (Master's beneficial) with strong academic background ideally in business industry
• Strong understanding of retail operations, e-commerce, and distribution channels
• Demonstrated success in building and maintaining long-term B2B relationships
• Experience in brand activation, merchandising, or product launch coordination is an advantage
• Fluent in English and German (minimum C1 level), additional languages beneficial

Who We're Looking For

• Strategic, entrepreneurial and analytical mindset with strong problem-solving and initiative-taking capabilities
• Excellent negotiation and communication skills, both verbal and written
• Highly organized and detail-oriented with ability to manage multiple accounts simultaneously
• Commercially focused and results-driven, with strong ownership of business outcomes
• Structured and analytical, able to balance strategic thinking with operational follow-through
• Communicates accurately and professionally, even under pressure
• Curious and growth-minded, keeping up with beauty industry developments and market dynamics
• Positive and collaborative work approach, contributing to a supportive and trust-based team culture

What We Offer

• A key commercial role in a growing international beauty company
• Ownership of key customer relationships and opportunities to directly influence business growth
• Dynamic and entrepreneurial working environment
• Exposure to international beauty brands, retail partners and markets
• Close collaboration with cross-functional and international teams
• Opportunities for professional growth and development within sales and account management
• Flat organizational structure encouraging initiative, commercial thinking and ownership