Senior Treasury Management Product Manager - Instant Payments

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SUMMARY:

Are you passionate about building innovative payment experiences that move money in real time? We're looking for a strategic and outcome-oriented Senior Product Manager to lead the development and evolution of Fifth Third's instant payments capabilities across the RTP® and FedNow® networks.

In this role, you will own the core product strategy, roadmap, and delivery of the bank's instant payment rails, ensuring we are building the right capabilities at the right time to support customer needs, market opportunities, regulatory requirements, and organizational objectives. You will be responsible for defining the product vision, identifying and prioritizing investments, managing product backlogs, and partnering closely with Technology, Operations, Risk, Compliance, Legal, and Treasury Management teams to deliver scalable, resilient, and innovative payment solutions.

As the product owner for the underlying rail capabilities, you will work in close collaboration with Product Commercialization on go-to-market strategy, commercialization activities, and sales enablement. Collaboratively, you will ensure customer feedback, market demand, and strategic objectives are translated into a clear and executable product roadmap.

The ideal candidate combines deep payments expertise with strong product practices, including discovery, roadmap planning, prioritization, product delivery, stakeholder management, and continuous improvement. This individual thrives in a fast-paced environment, demonstrates sound judgment, and can effectively balance strategic vision with executional excellence.

If you’re excited by the challenge of transforming payments through modern product thinking, we’d love to meet you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Own the product strategy, roadmap, and long-term vision for instant payments capabilities.
• Lead product discovery efforts to identify customer needs, market opportunities, and emerging industry trends.
• Define and prioritize product enhancements, new features, and platform capabilities based on customer value, strategic alignment, regulatory requirements, and operational readiness.
• Partner closely with Technology teams to translate business objectives into detailed product requirements, user stories, and delivery plans.
• Serve as the business owner and subject matter expert for Instant Payments rail capabilities, rules, and network requirements.
• Collaborate with Operations, Risk, Compliance, Legal, and Technology teams to ensure successful product delivery and ongoing performance.
• Monitor product health, adoption, and operational effectiveness to drive continuous improvement.
• Identify risks associated with product capabilities and contribute to the development of controls, governance processes, and mitigation strategies.
• Ensure compliance with applicable network and regulatory requirements.
• Manage relationships with external payment networks, vendors, and industry partners.
• Partner closely with Product Commercialization to align product development priorities with customer demand and go-to-market strategies.
• Act as a liaison across business and technology teams to ensure successful execution of the product roadmap.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Undergraduate degree in business or finance required. MBA or advanced degree preferred.
• 7+ years of experience in product management, payments, treasury management, financial services, or related disciplines.
• Strong knowledge of payment systems and instant payment networks, including RTP® and/or FedNow® preferred.
• Experience leading products through the full product lifecycle, from strategy and prioritization to delivery and continuous improvement.
• Experience partnering with technology teams to deliver product outcomes through a cohesive product operating model in an agile environment.
• Ability to lead initiatives across matrixed organizations and multi-site environments.
• Strong collaboration, relationship management, and stakeholder engagement skills.
• Understanding of banking regulations, risk management, and payment industry requirements.
• Ability to balance customer needs, business goals, operational considerations, and technical constraints when making product decisions.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent interpersonal, written, and verbal communication skills, including the ability to influence stakeholders outside direct span of control.
• Ability to operate independently in a fast-paced environment while managing multiple priorities simultaneously.
• Passion for innovation, continuous learning, and improving customer payment experiences.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.