Logo for AAA-Auto Club Enterprises

Sales Agent - Remote

Role overview

Qualifications

  • High School diploma or GED required, college degree preferred
  • Strong computer, phone, typing, grammar, and multitasking skills
  • Excellent customer service, active listening, and problem-solving abilities
  • Property Casualty or Personal Lines license required (or ability to obtain within 90 days)

Responsibilities

  • Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services
  • Process new business from quote to policy issuance
  • Review potential business to determine eligibility and approve coverage
  • Provide superior customer service by establishing and maintaining customer relationships

Key facts

Hard skills

Other skills

  • Customer Service
  • Sales
  • Multitasking
  • Active Listening
  • Telephone Skills
  • Typing
  • Client Confidentiality
  • Problem Solving
  • Communication
  • Time Management

About the company

AAA-Auto Club Enterprises logo

AAA-Auto Club Enterprises

Civic & Social Organizations

AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. with more than 62 million members that has been serving motorists for more than a century. Auto Club Enterprises is a group of AAA clubs serving more than 17 million members in 21 states, employing more than 14,000 people directly and working with thousands of independent businesses that provide benefits and service to our members. Our more than 300 branches receive 8 million visits annually, 23 call centers take more than 24 million calls per year and AAA.com and the AAA Mobile app are used more than 54 million times per year. Club Locations: AAA Alabama (Alabama) AAA Northern New England (Maine, New Hampshire, Vermont) AAA East Central (Sections of Pennsylvania, Ohio, Kentucky, West Virginia and New York) AAA Tidewater (Southeastern Virginia) AAA Missouri (Missouri, Arkansas, Louisiana, and sections of Kansas, Illinois and Indiana) AAA Texas (Texas) AAA New Mexico (New Mexico) Automobile Club of Southern California (from Mono to San Diego Counties) AAA Hawaii Our Mission: Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. Our Values: RESPECT – Appreciate each other’s contributions. TEAMWORK – Excel through collaboration. RELEVANCE – Anticipate and adjust to evolving needs. CHARACTER – Do the right thing, honor our commitments. COMMITMENT – Relentlessly pursue excellence. We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong and can grow and develop long careers with our organization. We are focusing on what we can do to help bring about meaningful change to advance diversity, inclusion and belonging in both our organization and our local communities

Company details

Company typeXLarge
IndustryCivic & Social Organizations
Company size10001

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Job description

Sales Agent - Remote

Join W Insurance's Award-Winning Sales Team!

We’re looking for full-time Sales agents who are motivated, people-focused, and ready to make a difference. If you love helping others and thrive in a fast-paced environment, this is the perfect opportunity to grow your career with us!

What We Offer 

  • Starting Pay: $20.22 - $24.16 + Incentive Pay Plan

  • 10% Shift differential

  • Bilingual Fluency: earn an additional $0.50/hour for English/Spanish fluency (assessment provided)

  • Location Requirement: must reside within 80 miles from 1225 Freeport Parkway Coppell TX 75019

  • Start Date: November 9, 2026

  • Remote Training: Full-time (40 hours per week). 100% virtual for 30 days from Monday - Friday between 10:00am CT - 7:00pm CT.

  • Remote Work Schedule (Post-Training): Work schedule assigned after completion of training and based upon business need. Full-time (40 hours/week), 5 days total. Work shifts will be scheduled within the hours of 10:30am CT - 9:45pm CT, plus Saturdays 10:00am CT - 7:00pm CT with one weekday off each week.

  • Comprehensive Benefits Package 

  • Growth & Advancement Opportunities


What You Will Do

  • Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries.

  • Process new business from quote to policy issuance.

  • Review potential business in order to determine eligibility and approve coverage.

  • Ensure accuracy and completeness of data.

  • Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities.

  • Achieve production sales goals in a fast-paced, high volume environment.

Work-From-Home Requirements 

  • Dedicated, quiet workspace without interruptions.

  • Teammates need to have sufficient internet connection capability while working remotely to maintain productivity and excellent member experience. 

  • Internet Connection Requirements: Minimum speeds include 20 Mbps download, 5 Mbps upload, under 100 ms latency, and less than 1% packet loss. Optimal performance is achieved with 100 Mbps download, 15 Mbps upload, under 100 ms latency, and 0% packet loss. A hard‑wired Ethernet connection may be required if Wi‑Fi is inadequate.

  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.

  • Regular attendance in virtual team meetings and training sessions.

  • Availability during standard business hours and flexibility for possible shift adjustments. 

What You’ll Need 

  • High School diploma or GED required, college degree preferred.

  • Strong computer, phone, typing, grammar, and multitasking skills.

  • Excellent customer service, active listening, and problem‑solving abilities.

  • Ability to balance efficiency and quality in a fast‑paced environment.

  • Strong attention to confidentiality and compliance with company guidelines.

  • Flexible to work extended hours, weekends, nights, and holidays.

  • Team‑oriented with positive communication and collaboration skills.

  • Property & Casualty or Personal Lines license required (or ability to obtain within 90 days; training and fees covered).

  • Spanish fluency required for bilingual queue (assessment provided).

  • Previous insurance or call center experience preferred.

  • Must pass a background check and drug screening.

  • Must reside within 80 miles of 1225 Freeport Parkway Coppell TX 75019

Remarkable benefits:

•   Health coverage for medical, dental, vision

•   401(K), Roth 401 (k) saving plan with company match

•   Remote work opportunities

•  Tuition assistance

•   Employee appreciation and recognition

.

W Insurance Company is a direct-to-consumer insurance company that provides auto and property insurance products in California and Oregon.  We are committed to being there for our members when they need us most and supporting our communities.  We’ve been serving our members since 1975 and have been recognized for our award-winning customer service.


We are proud to be an affiliate of the Auto Club of Southern California (AAA), W Insurance Company and AAA have shared values of service to our members, competitive pricing, and supporting our communities. We have an abundance of opportunities to learn, grow, and advance throughout our thriving organization.


We are proud to offer employees the flexibility to work from home (remote).  You may work in any state where W Insurance Company currently operates in the U.S. or a state the company has the ability to run payroll.  Please check with the Recruiter to determine if your remote work location is allowed.


W Insurance Company is an Equal Opportunity Employer.


Our organization participates in E-Verify.


W Insurance Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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