Virtual Safety Specialist

Monitors, observes assigned patients, intervenes virtually as appropriate, escalates to nursing staff interventions as needed and communicates changes in status or concerns to nursing as required. Reports any safety hazards, participates in team conferences, shift handoff, in-service education and staff meetings. Performs other related duties as assigned.

1 ) Utilizes effective communication skills and active listening, exhibits compassionate and empathetic attitude
2) Practices Hands Off communication utilizing SBAR;
3) Functions as a positive influence, role model and adheres to professional code of conduct
4) Respects dignity and confidentiality of all matters relating to patient

Education
High School Diploma/GED or Equivalent

Minimum Work Experience

Up to 1 year preferred but not required

Required Skills, Knowledge, and Abilities
Basic awareness of problem solving and decision-making skills.
Basic awareness of digital literacy skills
Basic knowledge of medical terminology
Ability to deal tactfully with customers, patients, community and family members.
Ability to handle sensitive information ethically and responsibly
Considering the relative costs and benefits of potential actions to choose
The most appropriate one
Ability to function in clinical settings with diverse cultural dynamics of clinical staff and patients.

Licenses and Certifications

Additional training my be required or provided for virtual platform.