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Advanced Field Service Engineer

Role overview

Qualifications

  • Technical expertise in complex systems
  • Experience in field services and product development
  • Ability to provide technical presentations
  • Strong problem-solving skills

Responsibilities

  • Drive development of installation, servicing, and repair processes
  • Provide technical presentations to customers and industry peers
  • Revise work instructions and customer training guides
  • Lead cross-functional groups to resolve administrative issues

Key facts

  • Remote from: Texas (USA)
  • Full time
  • Field Engineer (Solutions)
  • English

Hard skills

Other skills

  • Communication
  • Problem Solving

About the company

HONEYWELL logo

HONEYWELL

Electronic Equipment, Instruments & Components

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Company details

Company typeLarge
IndustryElectronic Equipment, Instruments & Components
Company size10001

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Job description

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.  That means changing the way we are keeping buildings smart and safe, supporting the largest retailer on Earth, and even making it possible to breathe on Mars. 

As a Advanced Field Service Engineer, you will drive the development of remote and on-site installation, servicing and repair processes of complex equipment and systems, provide technical presentations to an audience of customers, other industry peers and competitors.  You will also drive revision and correction of work instructions and customer-facing training guides used by field installation specialists and you will drive continuous improvement initiatives in the processes related to field services and product development. 

You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.  You will be the face of Honeywell to with end-users, peers, and competitors in a conference setting. Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies. Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience. 

You will report to our Senior Field Service Supervisor and work on a remote work schedule. This position can be located anywhere in the US. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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