Logo for Keelson Strategic

Manager, Global Operations

Role overview

Qualifications

  • 7yrs minimum experience in high-end Executive Protection management, operations or logistics
  • A Bachelor's degree or higher
  • Above average proficiency with Microsoft 365 (Teams, Word, Excel, PowerPoint, Outlook)
  • High level of customer service, ability to communicate across cultures and personalities

Responsibilities

  • Develop and maintain strong relationships with clients and stakeholders
  • Utilize best practices, experience and collaboration to develop operational plans
  • Organize personnel and resources globally with specific timeframes
  • Identify and implement new technologies and processes to optimize productivity

Key facts

  • Remote from: United States
  • Full time
  • Operations Manager
  • English

Hard skills

Other skills

  • Operations
  • Customer Service
  • Analytical Skills
  • Organizational Skills
  • Communication
  • Social Skills
  • Adaptability

About the company

Keelson Strategic logo

Keelson Strategic

Keelson Strategic is a premier full-service security solutions firm with a global reach spanning over 175 countries. Our team is comprised of dedicated professionals who are committed to providing white-glove services that are tailored to meet the distinct needs of each client, offering unparalleled customization for optimal safety. With over 60 years of combined operational leadership experience, we specialize in safeguarding diverse clientele including pre-IPO startups, well-established corporations, ultra-high-net-worth individuals, private family offices, philanthropic foundations and more. At Keelson, our client relationships are true partnerships, built on the pillars of transparency, accountability and mutual trust. Our comprehensive, scalable protection programs provide a personalized approach that strategically mitigate risks and enable our clients to maintain the enjoyment of life without compromise. By setting the highest standards in the industry through discipline and consistency, we ensure our partners have the most innate confidence in our abilities. At Keelson, we believe in perpetual evolution, maintaining a tireless pursuit of innovation and an unwavering focus on continuous improvement. Understanding the challenges of an ever-changing landscape, we remain committed to excellence by enhancing our security programs through cutting-edge initiatives, robust security management, rigorous penetration testing and ongoing training. Our devotion ensures that our clients receive world-class protection, today and in the future.

Company details

Company size51 - 200

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Job description

Job title: Manager, Global Operations

Start date: ASAP

Work location: Remote

Job brief:

Keelson Strategic is seeking an experienced security Operations Manager to join our Global Operations team supporting clients worldwide. Within this dynamic, fast paced position you will work with clients and stakeholders to develop concepts of operations, logistical support, cost projection, support implementation, communications, oversight and billing to support global executive protection programs. This position requires a high degree of dedication, cognitive ability, 24/7 responsiveness, intellectual maturity, effective communication skills across cultures and individuals and above average accounting and financial literacy.

Responsibilities:

· Develop and maintain strong relationships with clients and stakeholders.

· Utilize best practices, experience and collaboration to develop operational plans.

· Organize personnel and resources globally with specific timeframes.

· Identify and implement new technologies and processes to optimize productivity.

· Work effectively with internal and external multicultural teams.

· Produce and distribute documents, contracts and other deliverables.

· Organize and track personnel across different teams and communications platforms.

· Provides after-hour emergency response as required.

Requirements:

· 7yrs minimum experience in high-end Executive Protection management, operations or logistics.

· A Batchelors degree or higher.

· Above average proficiency with Microsoft 365 (Teams, Word, Excel, PowerPoint, Outlook)

· High level of customer service, ability to communicate across cultures and personalities.

· High level of technical and analytic skills or ability to adapt to unique situations under defined time limits.

· Ability to work with little supervision and track multiple processes with competing priorities.

· Excellent communication interpersonal skills consisting of precise and professional language in spoken and written communications.

· Outstanding organizational and coordination abilities.

· Ability to work all hours as required.

Salary and Benefits:

$120,000 annual compensation

Remote, can live anywhere in the US

• 100% medical, dental, and vision coverage for you, and a generous credit to help reduce the cost for you, for up to 4 family members
• Long term disability
• A $50k life insurance policy that is employer funded, and you can purchase up
• We have a retirement savings program with a 4% employer match
• You can accrue 80 hours of PTO each year, carry over up to 120 hours, and then you are maxed at 120
• We pay 6 holidays
• Paid sick days
• Short term disability (employee funded)
• Critical Illness and accident coverage (employee funded)

Employment with Keelson is at-will, meaning that you or Keelson may terminate the employment relationship at any time, with or without cause, and with or without notice.

Keelson Strategic is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status, or any other protected factor under federal, state, or local law.

Keelson Strategic is licensed in the California Bureau of Security and Investigative Services.
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Marcus Rivera

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