Croatian and Slovenian Speaking Customer Support Specialist - Croat...

A well-established company in Sofia is expanding and looking to bring on a Croatian and Slovenian Speaking Customer Support Specialist.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current

What we're looking for:

• Solid working English alongside your Croatian
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

We review applications on a rolling basis, so it's worth applying sooner rather than later.