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Customer Support – Danish Speaker – Remote In Greece

Role overview

Qualifications

  • Native or fluent Danish (C1–C2 level)
  • Good command of English (B2 or higher)
  • Strong communication and problem-solving skills
  • Customer-oriented mindset

Responsibilities

  • Handle customer inquiries via phone, email, and chat
  • Provide accurate information about products and services
  • Resolve customer issues in a timely and professional manner
  • Maintain detailed and accurate records of interactions

Key facts

Other skills

  • Communication
  • Problem Solving
  • Customer Service
  • Time Management

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Location: Athens, Greece

Start Date: 14/Apr/26

Schedule: Monday to Sunday, rotating shifts between 10:00 – 22:00

Work Mode: Remote (within Greece)

Job Overview

We are seeking a Danish-speaking Customer Support Specialist to join a dynamic international team based in Greece. This fully remote role offers the opportunity to support customers across multiple channels while working in a structured and professional environment.

You will act as the first point of contact, ensuring a high-quality customer experience through efficient and solution-oriented service.

Key Responsibilities

Handle customer inquiries via phone, email, and chat

Provide accurate information about products and services

Resolve customer issues in a timely and professional manner

Escalate complex cases to relevant departments when necessary

Maintain detailed and accurate records of interactions

Meet quality and performance KPIs

Deliver an excellent customer experience aligned with company standards

Requirements

Native or fluent Danish (C1–C2 level)

Good command of English (B2 or higher)

Strong communication and problem-solving skills

Customer-oriented mindset

Ability to work flexible shifts (Monday–Sunday, 10:00–22:00)

EU citizenship or valid Greek work authorization

Previous customer service experience is a plus

Whats Offered

Full-time contract

Competitive salary package

Fully remote position within Greece

Structured training and onboarding

Career growth opportunities in an international environment

Apply Now

If you are a Danish speaker looking for a remote opportunity in Greece with long-term growth potential, we encourage you to apply today.

To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org.

I look forward to reviewing your application.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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