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Customer Service / Content Moderator (French & English) With Relocation

Role overview

Qualifications

  • Fluent French (B2-C1 level, native for some projects)
  • Intermediate English (B1-B2 level)
  • Problem-solving skills
  • EU Citizenship or Working VISA

Responsibilities

  • Provide outstanding service to customers via phone, email, and chat
  • Address customer inquiries and resolve issues
  • Ensure a positive customer experience
  • Monitor and review user-generated content for compliance

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania

Relocation Package Included

Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!

About Us
We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.

Key Responsibilities

Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.

Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.

Requirements

  • French (B2-C1 level, for some project only Native) and intermediate English (B1-B2 level)
  • Problem-solving skills
  • Previous experience in customer service or content moderation is a plus, but not mandatory
  • EU Citizenship or Working VISA
  • Willingness to Relocate

What We Offer

  • Relocation Package: Assistance with flights and accommodation
  • Possibility to work from home
  • Competitive salary
  • Training and career growth opportunities
  • International environment

Special Offers

  • Sofia, Bulgaria: 1500euro net monthly basic salary
  • Greece: Fully remote opportunities, including positions on the islands
  • Jobs in Lisbon, April, with 3000euro signing bonus and full accommodation

Life in the Sun

Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you'll enjoy:

  • Warm weather year-round
  • Delicious Mediterranean cuisine
  • Rich culture and history
  • Affordable living
  • Work-life balance

How to Apply

Email: marco.velenosi@cbtalents.com
WhatsApp: +39 3346196398

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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