Pre-Foreclosure Team Lead

Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Pre-Foreclosure Professional. The ideal candidate will enjoy working with clients both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

• Assist with overseeing adherence to and with the creation of procedures and production/workflow reporting
• Ensure production standards for the Pre-Foreclosure group are met
• Oversee investor-specific time risk loans
• Audit/update procedures to ensure LoanCare is in compliance with government, investor, and client guidelines
• Conduct daily team huddles with discussions about prioritization of workflow, production results, projects, company updates, etc.
• Coordinate with Supervisor to delegate/prioritize required tasks
• Demonstrate working knowledge and understanding of all default, breach, and state-specific pre-foreclosure processes
• Perform quality assurance checks for relevant procedure controls
• Complete controls outlined in department procedures throughout the month
• Complete side-by-side meetings with staff to ensure correct steps are followed and answer processing questions that may arise
• All other duties as assigned 

• High School Diploma or equivalent required
• 2-4 years of foreclosure, loss mitigation, or other mortgage/real estate-related experience required
• Expert knowledge of federal, state, and investor regulations specific to foreclosure
• Ability to learn rules, regulations, and laws of all default departments
• Excellent analytical, communication, and negotiating skills
• Adaptable and flexible with an ability to work in a structured environment
• Ability to work overtime when required to accomplish tasks
• Ability to work well on a team and focus on results
• Analytical and mathematical ability sufficient to calculate/evaluate performance metrics and apply them to increase  efficiencies and resolve barriers and/or identified impediments
• Proficient computing experience and typing skills
• Knowledge of Microsoft Office with a strong background in Excel

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $22.45- $37.69 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.  

Work Conditions

Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.

Physical Demands  

• Sitting up to 90% of the time
• Walking and standing up to 10% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

#LI-Remote