Project Manager -Computer Assisted Dispatch & Telephony

We are looking for an experienced Capital IT Project Manager to lead a GNWT capital IT initiative from initiation through closeout. The role requires strong project leadership, governance, scheduling, budget management, risk and issue control, vendor coordination, stakeholder engagement, implementation support, and transition planning.

The ideal candidate should have significant experience managing complex, large-budget IT projects, preferably in the public sector or government environment, with strong knowledge of enterprise systems, capital-funded projects, and formal project management practices. Proponents will be evaluated primarily on their qualifications and delivery approach, with cost also considered under GNWT procurement requirements.

The Project Manager will be responsible for leading work related to the 911 computer-aided dispatch application and the 911 phone systems. While these initiatives have been structured as two separate projects, they are closely connected in scope, stakeholders, timelines, and operational outcomes. As a result, one Project Manager will oversee both projects to ensure effective coordination, alignment of activities, issue resolution, and successful delivery of integrated 911 service improvements.

Mandatory Skills

• Must have valid PMP certification in good standing
• 5 years experience coordinating complex projects with large data migrations as a Project Manager
• 2 years working with the Canadian Government
• 3 years experience working with a large stakeholder group with a variety of backgrounds
• 2 years experience with implementing Computer assisted dispatching software

Desirable Skills

• experience working with 911 dispatching centers and systems
• experience working with medivac dispatching
• Experience with implementing telephony systems

Responsibilities could include but are not limited to:

• Manage the project during the development, implementation and operations start-up by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters
• Formulate statements of problems; establish procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtain approval thereof.
• Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team.
• Report progress of the project on an ongoing basis and at scheduled points in the life cycle
• Meet stakeholders and other project managers and state problems in a form capable of being solved.
• Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools. Ensure all deliverables and milestones are completed as planned.
• Manage project change requests
• Develop and support project schedules
• Develop and maintain work breakdown structures.
• Product appropriate reports and identify scheduling and/or dependency issues.
• Conduct and provide critical path analysis.
• Assist in schedule Co-Ordination efforts with internal external project stakeholders
• Project sign-off.

1. Which was one of the biggest mistakes you have committed in your past projects? How has it impacted your approach to work?

2. Describe a long-term project that you kept on track. How did you keep everything moving? If a project is not adhering to schedule, how do you get it back on track?

3. Describe the way you handled a specific problem involving others with differing values, ideas and beliefs in your current/previous job.

4. Describe a situation where you had to change your approach half-way through a project or task following new input into the project.

5. How much project management have you done in your recent role(s)? Describe how you contributed to the success of the project.

6. What experience do you have with 911 Dispatching systems?

7. What experience do you have with telephony systems for 911 dispatching centers?

Possible extensions

· 12 months

Required Background Check

· Basic Background Check

Working Hours

· 8:30 to 5:00 MT

· Monday to Friday with exception to Provincial holidays

Location

· Remote within Canada

Equipment

· Resource must provide their own computer and related equipment and ensure they have the necessary access and credentials to the GNWT system.

• The computer's operating system must be a modern version of Windows or MacOS. Windows is preferred due to better compatibility.

· Fixed rate quote must be inclusive of all overhead, equipment, etc.

Training

· Mandatory Training - Resource must complete all mandatory training upon hire.

Submittals

· Max number of submissions per supplier will be 2. When the Requestion is closed to new submissions the first 2 job seekers per supplier will be evaluated, any additional submissions over the allotment will be Rejected

Vendor Submission Checklist

• Rate: The rate quoted must be inclusive of all overhead, office space and equipment, supplies, administrative burden, mark-up, and all other costs.
• RESUME: Must be included.
• Experience Detail: Resume must clearly describe all required experience within the context of the job/project where it was gained. Simple copying is insufficient.
• Date Format: Each job/project must contain the term in the format MMM/YYYY to MMM/YYYY.
• Pre-Qual Answers: Answers to the pre-qualifying questions must be provided.