Home-Based Accounts Receivable Specialist

Number of Openings: 1

Hiring Priority: Immediate
 

The DCX Client Services Home-Based Accounts Receivable Specialist will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will be responsible for ensuring accurate and timely billing and collection processes and assisting the client with overall accounts receivable operations. Primarily business-to-business collections with extensive reconciliations of high-volume transactions, while maintaining effective communication with customers and providing great customer service.

REQUIRED CORE COMPETENCIES 

• Organizational & Time Management – Effectively manages multiple tasks while meeting strict deadlines.

• Attention to Detail – Maintains a high level of accuracy in all financial records and reports.

• Communication Skills – Communicates clearly and professionally with clients and internal teams.

• Problem Solving & Analysis – Identifies discrepancies and resolves financial issues efficiently.

• Accounting Knowledge – Strong understanding of accounting principles, regulations, and procedures.

WHAT YOU WILL DO 

• Process credit card and check payments with speed and accuracy

• Follow up on, collect, and allocate payments for credit card customers

• Perform account reconciliations by making sure prepaid customers have no outstanding balances on their account

• Research and resolve payment discrepancies and customer queries

• Post cash receipts received (EFT, ACH, Wire, E-Transfer)

• Communicate with customers via phone and email

• Investigate and resolve customer queries

• Communicate professionally with internal and external team members

• Help maintain accounts receivable customer files and records

• Perform other tasks as directed by Management

• Ad hoc tasks aligned with those mentioned above

WHAT WE LOOK FOR 

• Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.  

• Experience: 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent.  

• Language Proficiency: Strong verbal, written, and English communication skills.  

• Work Schedule: Ability to work overnight or graveyard shifts in Philippine time or within U.S. business hours.

• Technical Skills:

  • Proficient in Microsoft Office applications, particularly Excel (pivot tables, advanced formulas).

  • Strong working knowledge of Excel, pivot tables, advanced formulas, etc. 

  • Proficiency in using accounting software and tools, such as QuickBooks, SAP, or other relevant software. 

  • Ability to build relationships with clients and internal departments. 

  • Maintaining high accuracy in financial records and attention to detail in every aspect of the job. 

  • Certified Public Accountant (CPA) or Certified Management Accountant (CMA) is a plus but not required.

WHAT WE OFFER

• Salary Range: PHP 35,000 – 37,500

• Industry: Promotional Products

• Job Type: Full-time

• Work Shift: 8:00 AM – 5:00 PM CST (USA)

• Work Days: Monday to Friday (USA)

BENEFITS OF WORKING WITH

• Industry-leading salary packages 

• Permanent work-from-home setup 

• Company equipment provided 

• Government-mandated benefits employer share

• Internet stipends upon regularization 

• HMO Coverage upon regularization (with an option to enroll as early as Day 1)

• PTO credits and service incentive leaves 

• Major spring and winter company live events 

• Monthly employee appreciation virtual events 

• Company-provided career skills training courses 

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. 

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. 

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!